“Very small room, and had a terrible experience at check out, we asked for late check out and charged 20pounds for one hour extension, we spent 4 nights there already, there’s no service, not welcoming at all ”
“The area underneath the bed cover is very dirty, and the shower tools are not in good condition. It is difficult to control the temperature of the warm water. However, the overall space is good.”
“The hotel is so stylish, with good location, friendly and efficient staff. The WiFi is at fast speed. The hotel also provides variety choices for breakfast especially fruits. There are a no of restaurants around, near to Paddington station and bus stations.”
"I don't like the cleaner to clean my room at around 430 pm on 2 days. Hotel replied that they have more than 1000 rooms and will be arranged to clean some room on pm sessions. But I am satisfied with their reply as 4 star hotels should arrange staff to clean the rooms with efficient way."