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"Great staff, delicious meals, totally luxurious room with a private onsen and mountain view. The shuttle to the train was very convenient. I delayed my next trip to stay longer here. The next time I’m in Hakone, I’ll be back."

"The upkeep of the hotel, the attention to detail, and the quality of customer service were superb! It does not get better than this. The level of attention and responsiveness to each of us is as if there are nobody else at the hotel. "

"Really enjoyable stay "

"Loved staying here. Lovely buffet meals, the rooms were wonderful and clean. Clean and well kept facilities. "

"It was a wonderful experience."

"The room was very clean, pajamas are provided so our clothes for around the hotel and bar and dinner. The outdoor on on the fifth floor is awesome, they switch floors between men and women depending on the day. The private onset in the room is very nice, warmer than the group one and more private. "

"Wonderful room and service."

"The property is located in a quiet corner of Hakone and outstandingly beautiful with gorgeous private onsen. The staff was delightful and very helpful, overall this was a beautiful stay, very relaxing and the location is absolutely stunning. My friend even managed to spot a raccoon dog during our stay."

"The room is very clean and tidy. I like the most is the size of the room and the Onsen."