"As we have 4 persons sharing our room, and 2 have to stay in Futons . We were asked to set up the tatami by ourselves when we asked the reception about this , we have to urge them to send a staff to do it for us, I have never been in any Onsen Hotel that will not offer setting up tatami services ..."
"This ryokan provides excellent service and serves high quality Japanese food. I have stayed with many reputable 5-star hotels in Japan, such as Mandarin Oriental Tokyo, Andaz Tokyo, Suiran the luxury collection hotel in Kyoto, but I have to admit that even under the most fastidious standard, the ..."