Trinity Jersey Zoo Hotels

"Check in quick simple and fast, staff very polite and friendly, the breakfast was amazing lots of choices my only grumble is breakfast is 7.30am my flight made me miss the last day would have been late for flight otherwise location of hotel was great everything is nearby lovely place to stay highly recommend this hotel thank you all"

"Great hotel for a base to explore Jersey. It's quite a big hotel with much more than I had expected, in terms of bars and restaurants. The hotel is a mix of an old building with a new building built to the side. Both have a nautical theme but completely different styles: the old building is classic wood panelling and portholes whereas the newer building is much more cruise ship: lots of neon lighting. Nothing wrong with that per se, but could probably benefit from a refurbishment. Our room was fine. Had everything we needed, but again, just a bit tired and ready for a refurb. The spa is excellent so definitely make time for that. There is a nightclub in the hotel. If you're a light sleeper that might be problematic for you. It wasn't an issue for us. "

"Had a great stay here! I was given a room upgrade on arrival, which was a lovely surprise. The staff are exceptional and very helpful.The breakfast had a lot of choice and an al a carte menu to choose from. The spa area was also nice. I would stay here again."

"Had a lovely 5 night stay. Nice room, very clean. Helpful staff, everyone was very friendly and nice. There are major works going on to the outside at the quay side of the hotel(March 2026), made absolutely no difference as it was too cold to sit out anyway. I’m sure this will be completed by the time the weather gets better. Overall we had a great time and would return "

"This place was head and shoulders above the Premier Inns in the UK. I use the chain for work fairly frequently and for pleasure occasionally so I have a good idea what to expect, most are OK, a few are better and a few are poor. This one in St Helier however was exceptional. The price was very reasonable. It was very clean and airy, the young staff were exceptionally helpful and very nice. The breakfast was well cooked. Shower heat was easy to control. It was everything we wanted for a long weekend.The only slight negative from my point of view was the bath, it was a bit shallow for my tastes as I like a good wallow."

"The room was okay but did not feel like a premium room. It felt a bit tired with a few trip hazzards i.e. lamp cable plus chipped tile in bathroom needs attention. No separate shower or non slip mat. It was difficult getting in and out of the bath. Room was not made up during our stay. However Chloe was very helpful."

"Room was dated, but very tidy and clean, pool facilities were okay, but in need of refurbishment. The sauna was out of order and the mini gym lacked a treadmill. We stayed in a family room, it could have done with more towel rails in the bathroom and a drying rack for when the weather is less agreeable. Otherwise, the staff were amazing and made our stay memorable and fantastic. The plentiful parking was a massive bonus, as was the included breakfast."

"Everything was perfect so comfortable in a perfect location . Wonderful hosts everything you could possibly want"

"Rooms are clean.... and warm. The heated pool is lovely. Mainly older guests stay. Perfect location for walking into st helier (10- 15 mins). Staff couldnt do enough for you. Food was good, a different selection every night. A nice bar with at least the basics of each type of drink. "