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"Excellent staff service"

"Great staff, comfortable room and breakfast with an amazing view of Mt Fuji. You are also right next to Fuji Q theme park if that’s your jam."

"For me, it's perfect Location: - If you're looking for a breathtaking sight of Mt Fuji, this is the way to go. It may not be the most convenient Hotel but I'd say it has a great view of Mt. Fuji. Staff: - They are professional, Friendly and well Respected. They will give you very accurate information at their hotel and try their best to make you feel comfortable. Dinner: - Dinner is a must-have. I'm sure there are other options around, but make sure you try them since you're there. All their food was fresh or cooked on site. The quality is top-notch. Room: - The Mt. Fuji view room is everything you would expect for a four-star hotel. Clean, essentials were ready to use, comfortable, and quiet. I personally was very please at the fact that although it's right next to a busy street, I still got my quality sleep. Breakfast: - equally amazing as the dinner. I like that they had western style and a traditional Japanese breakfast. Be there early for an even better experience. Overall, it's one of my personal favorites, and I definitely will come back in the future. Make sure you try their onsen while you're their you'll be surprise on how good it is."

"Spacious room and great dining experience"

"The location can not be better, you take a hot spring bath in open air with closly facing Mt Fuji, the experience is fantastic. The staff is super polite. The breakfast is good. Highly recommend."

"We are return customers of this hotel resort and will continue to return in the future and recommend it to others. Rooms, amenities, service are top notch. "

"The hotel, the staff, the food, the onsen were all great. Our corner room had an unbelievable view of Mount Fuji. Whilst not racing enthusiasts, the museum and race track were interesting. "

"Great view of Mt. Fuji! Onsen is also a great addition after walking around and sightseeing. "

"The staff were all wonderful, welcoming and friendly throughout our stay. We felt very comfortable and happy at this ryokan. "