邁阿密邁阿密市中心酒店住宿推介

"Service is really good"

"I had a great stay at Kimpton EPIC Hotel Miami. The location is excellent, the room was clean and comfortable, and the overall atmosphere of the hotel was very pleasant. I would especially like to highlight Hazel for her outstanding service. She was extremely friendly, patient, and professional throughout my stay, always willing to help and making me feel truly welcomed. Her positive attitude really made a difference and added a lot to the overall experience. I would definitely stay here again and highly recommend this hotel to anyone visiting Miami."

"地理位置很好"

"This was the worst hotel experience I've had in all my travels. I had registered as a member in the hotel's app and selected room 1813 on the 18th floor a day in advance. The room was available at the time, and the number was very meaningful to us. But when we arrived at the hotel, the front desk told us that someone had already checked in and arranged for us to go to a room on the 5th floor facing the street. The room was not well soundproofed and was noisy all night long. We didn't sleep well at all."

"My flight was cancelled due to a plane malfunction, which prevented me from checking into the hotel. So, I contacted the hotel before the check-in time, hoping to negotiate a refund. However, their front desk was hard to reach and they refused to give me a refund, which was very disappointing."

"装修过时 隔音太差 卫生很好 "

"good"