Puerto Morelos Petempich Bay Hotels

"This resort is small and quiet. Great restaurants, and bars. Friendly staff and willing to assist you when needed. The beach area was nice except for the water is not the caribbean blue for swimming because of the sargassum and rain run off. The road into the resort is in pretty bad shape and in need of repairs. Overall, great place to stay."

"Everything was great thank you!!"

"I can't wait to visit Secrets again! My friends and I had an amazing and unforgettable time. From the time we stepped onto the resort to being greeted by the staff throughout our visit, to the multiple food options - nothing was missed! The master suite was such a treat with a wide swim out pool, which was a space of refuge for me. I'm already planning my next stay! "

"Staff were great, Food was very good. overall great experience. Nothing to complain about."

"Clean room, great staff, excellent for kids "

"Our room was beautiful (and spotless), the amenities were excellent, and every member of the staff was fantastic. We would especially like to recognize our two concierges, Rafael and Estefania, who were among the most welcoming and gracious hosts we have encountered. They were attentive, genuinely thoughtful, and wonderfully personable. The food was amazing ( Our favourite restaurant experience at the resort was Galerie de la Sens!) But every restaurant was great. "

"Iberostar is very nice, but the only thing is that they charged you a fee and say that is an environmental charge which it doesn't say anything on the booking. I ASKED FOR A RECEIPT BUT THEY GAVE ME A RECEIPT FOR A SEAT I asked where it says about environment they could not proveded me any info. Thats why I gave a 3 star because of that scam fee"

"Amazing food, excellent staff and customer service. No need to go on the hunt for water. There were always bottles in a fridge in our room. A little tough getting dinner reservations so that could use some improvement but buffet was top notch so it wasn’t ever the end of the world! We compared the value with members and felt we got a pretty good price for such a unique resort with a great vibe. We absolutely loved the shows disco and all amentiities including the amazing hot tub for evenings. What a way to see the ocean and the sunset! "

"We had a great time! From check in to departure, the staff was extremely courteous and helpful. The rooms are large and well-appointed with a comfortable bed and a huge bathroom. All rooms are ocean facing, and we also had large balconies. We spent most of the time at the main pool. Breakfast: there is an extensive ala carte menu with tacos that are prepared to order. There is a small buffet with fruit etc. for breakfast, This restaurant also serves Mexican food for lunch and dinner. The Mediterranean restaurant is open for dinner, with a mix of Italian and French dishes. There is also a Latin themed outdoor restaurant near the pool. The food was always delicious and well presented. While the menus are extensive, I can see that one may run out of new dishes if staying for more than 5-7 days. The property itself is clean and situated within natural surroundings with numerous birds and coati families! As expected, there is Sargassum weeds in the sea. The narrow beach is cleared of weeds several times a day, but this is not a resort where one would spend a lot of time on the beach. We found the service to be exceptional. A big thanks to our butlers Cath and Enrique, as well as Jesus and Jose who served us at the pool. However, every staff member was very helpful and quickly resolved the minor issues we encountered. Don't be discouraged by the potholes in the road to the resort; a slice of heaven exists beyond the gate! "