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“1. I booked a room online, which stated there were no additional fees. However, upon check-in at the hotel, they demanded an extra fee for processing check-in! 2. Every morning from 8 to 9 a.m., when you're still asleep, a strange man with a full beard vigorously knocks on your door! And when you refuse to get up, he even unlocks your door without your consent! When I asked him why, he didn't provide a reasonable explanation! He kept asking if I had thirty dollars, and if I wanted to exchange……

“Room was clean and tidy. Breakfast was fine.”

“Clean room, spacious suite. We will definitely stay again. Great find!”

“Sadly, the room had a terrible smell and dog hair all down the side of the bed. Couldn't get a new room. ”

“Best hotel I have stayed at ”

“Everything was satisfactory”

“This was our first stay at a Tru hotel. We were quite surprised at the lounge area and the area with a pool table. Very good to know for future reference. Beautiful, brand new hotel (or seemed to be anyway). Our stay was very relaxing, aside from someone next door making a bunch of noise. We, however, were so exhausted we fell fast asleep anyways.”

“Nice hotel ”

“-”

“good”

“The entire property was exceptionally well maintained. The room was very nice. Having a variety of choices for breakfast is a huge plus - kudos! We will definitely stay here again.”

“No vending machines in every floor like the signs state or ice machines. Only ice machine or vending machine are in the first floor. They need to fix their signs. Other than that the place is pretty good!”

“It was nice, clean and friendly staff”

“Really nice rooms for the price. Bed was comfortable, bathroom was high end, & room was very spacious. ”

“Water pressure was low, Need to increase it, But the overall experience was very good.”

“Quiet plus good staff”

“Great value. Haven’t been disappointed.”