Venetian Lagoon Hotels

"The staff was exceptionaly friendly. Michael the bartender shared a new local amoro with us. Room was great. All good would recommend. "

"The greeting from the hotel clerk was abrupt. When he told us our room was in the annex, I told him I booked in the main building. He said, very rudely, "I did not book the room and it cannot be changed". The bellhop assisted us with luggage to our room, but, we are seniors, had to walk thru an alley-like street, and hike up 3 flights of stairs because no elevator. This is why I requested a room in the main building. He told us they are avaliable to serve us 24/7; however, I called about 6:30 the morning we checked out to ask for bellhop assistance but was told "thete is only one person at the desk and bellhops don't start until 8AM. We struggled to get our luggage back down the 3 flights of stairs, walked in the hotel lobby at about 6:45AM to see 3 gentlemen behind the desk. I was very upset but did not say anything and only checked out becausethe lobby was full of guests. In addition, when we checked in we were told breakfast is offered for $20 per person. However, after talking with others in our group of 22 people, they were told breakfast was included. After all this, I would never recommend Hotel Monte Carlo to anyone. "

"We stayed at B&B HOTEL Venezia for our honeymoon in Venice. Both before our arrival and at check-in, we specifically mentioned that we were celebrating our honeymoon. However, in March 2026, the outdoor area was under construction. The welcome at the reception was careless and inattentive. Unfortunately, the room was not fully prepared—many essentials were either missing or incomplete. There were no hot beverages or even basic amenities like drinking water or glasses. The liquid soap was almost empty and ran out completely during our stay. Additionally, there was an exposed electrical cable next to the bathroom mirror, which was concerning. It was also surprising that there were not two full sets of towels. In summary, although the hotel is new and has a good location, our experience was a complete disappointment. The only positive aspects were the restaurant and the staff working there."

"Adequate and Safe."

"We had a great stay at Hilton Molino Stucky Venice. We would highly recommend this hotel. The rooms are generous in size, and the hotel is simply stunning."

"A fabulous hotel, a calming sanctuary away from the hustle and bustle of Venice."

"Although recently reopening after a refurbishment, the property did not seem especially modernised and the room and public spaces were much the same as our previous visit 10 years ago, albeit with a decade’s more use. The restaurant was incredibly overpriced, although the food was good, but the team were clearly very new and so service was inconsistent and missed bread, amuse bouche etc for some tables; wine list was forgotten and then the wine itself was not poured for 30 minutes until we asked for it to be opened. Those members of the restaurant staff who knew what they were doing were good but half the room of tables were unserved for 20-30 minutes at a time, so more than one table of guests walked out. There are some nice touches like the kids room, bikes and it is great to have some quiet outside space in Venice. The boat service is great fun, although the gaps in the timetable often coincided with our needs to travel back with young children, unfortunately so we spent a lot on water taxis as well. As a summary, the lovely property is let down by inconsistent service still finding its feet after reopening and tired feeling rooms which did not seem to have been refurbished at all, together with a very overpriced restaurant, so not worth the premium price overall. "

"Near to the train station and quiet area around. Personnel very polite and supportive about my questions, and also with early check-in. Good breakfast included. "

"Great place "