利索普村 3 星級酒店 | 酒店優惠低至 HK$563

「I checked in at 8 pm.Room is dirty with someone’s hair on the desk and room is filled with someone else’s perfume smell. Toilet still have paper in it. The room card’s demagnetize frequently. I have to go to front desk to reactivate again and again. Happened to have my door card deactivated unfortunately around 1am while getting some ice. No one’s at the reception and no staff is around. Waited there till around 3:15am when the reception lady returned from somewhere. Definitely terrible...

「Good customer service and good location 」

「Someone entered the room at 8:00 a.m. with a key card. Every hour. When are you leaving」

「It was obvious that renovations were needed, they definitely needed another elevator」

「Staff is super friendly and helpful, well maintained outside with pretty flowers, and nice seating outdoors near the pool. We have had great stays every time!」

「We had no sink hot water. Were told it could not be fixed till next day. I asked for a differt room, he said(owner) they were full up and we could just use shower water. We were staying 5 days. No one showed up. We did find the lines were swiched with our own search. No one came the next day and we did NOT tell them we fixed it. 3rd day asked for clean towels and was informed I had to bring them to laundry and get even exchange only! I did go get them and then was told the laundry was closed」

「The toilet overflowed which caused a mess.」

「PROS: Breakfast, mostly nice staff, and location. That's the only positive thing I can say. CONS: This hotel is ridiculously HOT and lacks the TLC that would make it a premier a property. I previously stayed at the Embassy Suites Phoenix/Scottsdale back in May, and it was AMAZING; however, this location leaves MUCH to be desired and is killing the Embassy Suites brand. When I arrived on July 15th, ready to check in at 4:00 (which is way too late for a hotel check-in, for the day is practically...

「Nearby the WBTL」

「不错」