“Restaurant, park, housekeeping staff was great. Room was nice. Front desk, poor. I needed to leave early, tried to check out 2 hours after checkout. ZERO refund. ZERO openness to a conversation, I witnessed equally unhelpful impolite behavior with the 2 guests in front of me. This woman just had to be right and have it her way. Because I paid directly to the hotel and not Expedia, nothing they could do… note to others. Nice enough place, but the front desk experience sealed it for me. ……
“Restaurant, park, housekeeping staff was great. Room was nice. Front desk, poor. I needed to leave early, tried to check out 2 hours after checkout. ZERO refund. ZERO openness to a conversation, I witnessed equally unhelpful impolite behavior with the 2 guests in front of me. This woman just had to be right and have it her way. Because I paid directly to the hotel and not Expedia, nothing they could do… note to others. Nice enough place, but the front desk experience sealed it for me. ……
Robert