Padangbai 5 Stars Hotels

"Hotel was new. Design was well done. Marble and tile. Be prepared had different levels. Steps to lobby, steps to room. Did have ramps a bit steep on staiirs. Shower had no grab bars in a big open area. Staff was kind, helpful and an absolute delight. Food was excellent. ."

"The hotel is definitely a good option if you are looking for a hotel near the airport (only 30min away). It is a huge complex and it’s amazing to see how well it is managed. Staff was excellent although it don’t start well. In an American hotel chain I was told that they don’t have too many king size beds. Then I was told I’ve been upgraded to a larger room. Upon entering the room it was the same situation which I experience more frequently around the world. A room with facilities for handicapped guests is being presented as an ‚upgrade with more space‘. It was sorted out afterwards but it becomes more a nuisance that I have to mention it explicitly at checkin every time."

"Everything was okay "

"Great experience. Clean, luxurious and great staff. Restaurant and bar are excellent also."

"My stay at SereS Springs Resort & Spa was absolutely unforgettable! From the moment I arrived, the staff made me feel welcomed and celebrated. I stayed in one of their private villas for my 48th birthday, and everything was beyond beautiful. The villa itself was stunning—peaceful, clean, and luxurious with the perfect private pool setting. The birthday decorations were everything I asked for and more. Waking up to a beautifully decorated pool and enjoying a floating breakfast on my special day was truly a once-in-a-lifetime experience. The service was top-tier. The staff was attentive, kind, and always ready to assist with anything I needed. They made sure every detail of my birthday celebration was perfect, and I truly felt special the entire time. The resort grounds are gorgeous, very relaxing, and give you that true Bali luxury vibe. If you’re looking for a place to celebrate something special or just unwind in a peaceful environment, this is definitely the place to be. Thank you, SereS Springs Resort & Spa, for making my 48th birthday so memorable. I will absolutely be back!"

"Ary was truly a blessing on our first trip to Bali. Many thanks to him. The rest of the staff was also helpful, kind, and generous. We will be back for sure. Many thanks to all who helped us enjoy our stay. Job well done!!!"

"The hotel was well located, walking distance to icon, fixed price market & Sanur Port. The breakfast was fabulous, Staff were lovely, enormous well maintained pool, plenty of sun lounges. We would 100% recommend this property & we would definitely stay again😊"

"I"

"Resort is phenomenal. Staff is everywhere and extremely attentive."