露台

关于锡安卡恩巴西亚普林西佩华丽酒店 - 仅供成人入住 - 全包式的点评

4.5 out of 5

点评

8.6

超赞

10 分 - 超赞。589 条好评,共有 1001 条点评" "
8 分 - 还可以。242 条好评,共有 1001 条点评" "
6 分 - 一般。88 条好评,共有 1001 条点评" "
4 分 - 很差。44 条好评,共有 1001 条点评" "
2 分 - 糟糕。38 条好评,共有 1001 条点评" "

9.0/10

清洁度

9.2/10

员工和服务

8.4/10

服务设施

8.8/10

住宿条件和设施

9.0/10

环保

点评

4/10 很差

Rogelio

与家人出行
满意:员工和服务
不满意:住宿条件和设施
Area was clean and service was great. Food was not warm or hot. Didn't have any flavor. Food was horrible.
2024 年 5 月入住 4 晚
Online Reputation Bahia Principe 于 2024年05月20日 的回复
Dear Rogelio,We appreciate that you have chosen our resort for your holidays.We are glad to know that you have spent a nice vacation in our hotel.We hope to have the opportunity to change your perception in the future.Best regards,Tania VelázquezBahia Principe Luxury Sian Ka'an

10/10 超赞

Juliet

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room could use some renovation as well as the jacuzzi and the yard could get some cleaning from falling branches . Properly itself is gorgeous but far from their other properties. The good thing is the other properties is accessible .
2024 年 4 月入住 4 晚
Online Reputation Bahia Principe 于 2024年05月16日 的回复
Dear Guest,First of all we would like to thank you for choosing us!We are glad to hear that you enjoyed your time in our hotel and we appreciate the time you took to share your experience.Our entire team will be flattered by reading you had a great time among us and we all hope to welcome you back very soon, to pamper you as you only deserve.We will be more than happy to welcome you again!Best regards,Tania VelázquezBahia Principe Luxury Sian Ka'an

10/10 超赞

Chaneena Lovella

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property. Great food and drinks.
2024 年 2 月入住 3 晚
Online Reputation Bahia Principe 于 2024年05月16日 的回复
Dear Chaneena,Thank you for choosing our facilities as your holiday destination.We are looking forward to your next visit to spend here another memorable holiday.Best regards,Tania VelázquezBahia Principe Luxury Sian Ka'an

2/10 糟糕

AMY JO,Jasper

与配偶出行
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
What year were pictures taken for advertisement? Not recently!!! Will not go back, do not recommend. Worst trip I've ever taken with my husband. Paid $15 for a very small bottle of pepto bismal, to be expected I guess. Walking miles every day to eat or swim or catch a ride in the golf cart to another property to walk miles to look at the beach, swim at the various pools, and that's it, unless you golf. Restaurants need reservations, and those should be made pre arrival, but they don't tell you that. The power went out, no explanations, nothing, just in a blackout for a bit...Our room got up to 77 degrees at night, and we had every available blind closed, everything to help keep it cool. Maintenance only shot their device to check temp, nothing more...Unsatisfactory meal options and the buffet food was never hot. We never ate a hot meal the whole time. They offer plenty of cheap liquor all day and night and if that's all you're going for, this place is for you. Otherwise, I recommend choosing another resort!!!
2024 年 5 月入住 4 晚
Online Reputation Bahia Principe 于 2024年05月14日 的回复
Dear Alex,First of all thank you for your comments about your stay at Bahia Principe Luxury Sian Ka'an!We truly value feedback from our guests, as it helps us improve our services and facilities. We apologize for not meeting your expectations and for any inconveniences you faced during your stay.Please be assured that your feedback will be shared with our management team, and we will take your comments seriously as we work towards enhancing our offerings and improving guest satisfaction.We hope to have the opportunity to exceed your expectations in the future.Best Regards,Tania VelázquezBahia Principe Luxury Sian Ka'an

10/10 超赞

Shiba

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 7 晚
Online Reputation Bahia Principe 于 2024年05月12日 的回复
Estimado Huésped, Muchas gracias por darnos la oportunidad de darle la bienvenida en nuestro pequeño paraíso.¡Esperaremos ansiosos su regreso!Bahia Principe Team

10/10 超赞

Uwayemen

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
This is a lovely property. The cobs, tulum and Akumal are easily accessible. The beach is beautiful. Everything was amazing here.
2024 年 4 月入住 4 晚
Online Reputation Bahia Principe 于 2024年05月5日 的回复
Dear Uwayemen,We are happy to know that you completely enjoyed your holidays at the resort.We are looking forward to your next visit to spend here another memorable holiday.Best regards,Tania VelázquezBahia Principe Luxury Sian Ka'an

6/10 一般

Jose

满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
The stay was OK. The food was terrible. This is less than average place. I would never go back.
2024 年 4 月入住 7 晚
Online Reputation Bahia Principe 于 2024年05月5日 的回复
Dear Jose,First of all we would like to thank you for taking the time to share your personal opinion about your stay.We thank you for letting us know your observations and we sincerely regret for have not met your expectations, We appreciate the time that you disposed to share your valuable feedback with us.We have sent this information to every department involved so necessary measures can be taken to guarantee our guest's satisfaction. We hope you give us a second chance to restore your confidence in our resort, it would be wonderful to host you again.Kind regards!Tania VelázquezBahia Principe Luxury Sian Ka'an

6/10 一般

Dallas

满意:清洁度
2024 年 4 月入住 5 晚
Online Reputation Bahia Principe 于 2024年05月4日 的回复
Estimado Dallas, Muchas gracias por su visita y su calificación.¡Saludos desde la Riviera Maya!Bahia Principe Team

10/10 超赞

Kristen

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I really like going to Sian Ka’an because it is fairly quiet and you can eat dinner at a wide variety of à la carte restaurants each nights. You also have full access to the other three resorts. Had a try relaxing, wonderful time.
2024 年 4 月入住 7 晚
Online Reputation Bahia Principe 于 2024年04月29日 的回复
Dear Kristen, First of all, thank you for choosing our little paradise for your Mexican holidays! It is great to read this amazing review regarding the service received during your previous stay at our hotel.Our mission is to exceed our guests expectations and we are glad to know that we accomplished this goal with you. Best regards,Tania VelázquezBahia Principe Luxury Sian Ka'an

8/10 还可以

Tashom

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property is nice. Access to all Bahia properties and restaurants (Tulum, Akumal, and Coba). Sian Ka’an in particular is for someone looking for a more quiet /relaxed experience.
2024 年 4 月入住 3 晚
Online Reputation Bahia Principe 于 2024年05月2日 的回复
Dear Tashom,We are happy to know that you completely enjoyed your holidays at the resort.We are looking forward to your next visit to spend here another memorable holiday.Best regards,Tania VelázquezBahia Principe Luxury Sian Ka'an

10/10 超赞

Jason

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay
2024 年 4 月入住 6 晚
Online Reputation Bahia Principe 于 2024年04月25日 的回复
Dear Jason,We are glad to know that you have spent a nice vacation in our hotel; we thank you for choosing us.Best regards!Tania VelázquezBahia Principe Luxury Sian Ka'an

2/10 糟糕

coretta

2024 年 3 月入住 3 晚
Online Reputation Bahia Principe 于 2024年05月12日 的回复
Estimado Huésped, Muchas gracias por su visita y su calificación.¡Saludos desde la Riviera Maya!Bahia Principe Team

10/10 超赞

Christin

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property and hotel staff were truly excellent - it was easily the best resort we've ever stayed at. Special thank you to Estefany in the customer service department for their assistance when Expedia lied to us and refused to assistance with a booking problem. We did have one negative experience with the airport-hotel transfer; the hotel recommended a taxi service that frauded our credit card. I don't necessarily blame them for that company's actions, but I do think it should be noted as guest safety should be #1.
2024 年 4 月入住 8 晚
Online Reputation Bahia Principe 于 2024年04月20日 的回复
Dear Christin,We really appreciate that you are taking the time to share us some valuable comments about your stay with us. It is rewarding for us to know what you spent a wonderful days of holidays in the resort, as well as for targeting the points we can improve. All your observations are well received and we will sent this information to every department involved so necessary measures can be taken to guarantee our guest's satisfaction. It will be pleasure to welcome you next time so that you could enjoy your vacations again at our resort.Best regards,Tania VelázquezBahia Principe Luxury Sian Ka'an

6/10 一般

Darian

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 4 晚
Online Reputation Bahia Principe 于 2024年04月16日 的回复
Estimado Dae¿rian, Muchas gracias por su visita y su calificación.¡Saludos desde la Riviera Maya!Bahia Principe Team

10/10 超赞

Yuinet

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente
2024 年 4 月入住 2 晚
Online Reputation Bahia Principe 于 2024年04月15日 的回复
Dear Yuinet,We are glad to know that you have spent a nice vacation in our hotel; we thank you for choosing us.Best regards!Tania VelázquezBahia Principe Luxury Sian Ka'an

6/10 一般

Irma

与配偶出行
满意:员工和服务
It is far from the beach, it has limited beach axis. It is rocky, and not enjoyable we personally did not like that. It is full of dried leaves on the ground and buried jungly and it’s very small, and the night shows are very limited with an extra charge. The dining was also very limited, à la carte you had to make a reservation prior to dine, which was almost impossible, because some of them required two weeks in advance.
2024 年 4 月入住 7 晚
Online Reputation Bahia Principe 于 2024年04月15日 的回复
Dear Irma, First of all thank you for trusting in Bahia Principe Luxury Sian Ka'an.We really appreciate that you are taking the time to share us some valuable comments about your stay with us. The suggestions we receive from our guests are very important to maintain the quality and service.All comments, observation and suggestion are welcome in our work team, they help us to improve the area needed. We really regret you were not impressed with some of our services, we have taken note of these comments in order to take proper measures to guarantee our guests' enjoyment. Best regards,Tania VelázquezBahia Principe Luxury Sian Ka'an

6/10 一般

Stephanie

满意:员工和服务,清洁度
2024 年 4 月入住 4 晚
Online Reputation Bahia Principe 于 2024年04月14日 的回复
Estimada Stephanie, Muchas gracias por su visita y su calificación.¡Saludos desde la Riviera Maya!Bahia Principe Team

10/10 超赞

Jeremy

2024 年 4 月入住 6 晚
Online Reputation Bahia Principe 于 2024年05月2日 的回复
Estimado Jeremy, Muchas gracias por su visita y su calificación.¡Saludos desde la Riviera Maya!Bahia Principe Team

8/10 还可以

Alf

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
quiet, great staff, relaxed our biggest dissapointment was the beach - mostly rocky and so far away
2024 年 4 月入住 7 晚
onlinereputationbpska 于 2024年04月12日 的回复
Dear AlfOn behalf the management and all our staff, we would like to send you our warmest appreciation for choosing to be guest in our resort.We hope to welcome you back in the near future, it will be wonderful to say hello to you again! Our best regards!Arnold Domínguez

8/10 还可以

Giseline

满意:员工和服务
2024 年 4 月入住 4 晚
onlinereputationbpska 于 2024年04月12日 的回复
Dear GiselineThank you for your visit and for your rating.We would love to welcome you back again in the near future.Greetings from México,Arnold Domínguez

10/10 超赞

HARVEY JOHN

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 10 晚
onlinereputationbpska 于 2024年04月12日 的回复
Dear HarveyThank you for your visit and for your rating.We would love to welcome you back again in the near future.Greetings from México,Arnold Domínguez

10/10 超赞

Theresa

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
online reputation 于 2024年04月8日 的回复
Hi Theresa,Thank you very much for your visit and your rating.Greetings from the Riviera Maya,Ahiram Tavarez Online ReputationBahia Principe Luxury Sian Ka'an

6/10 一般

Amber

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
My room was dirty, i had dead bugs in my dinner from the buffet And the staff was not so friendly
2024 年 3 月入住 5 晚
Online Reputation Bahia Principe 于 2024年04月6日 的回复
Dear Amber,First of all thank you for your comments about your stay at Bahia Principe Luxury Sian Ka'an!We are sorry to hear about your disappointing experience at our resort. We truly value feedback from our guests, as it helps us improve our services and facilities. We apologize for not meeting your expectations and for any inconveniences you faced during your stay.Please be assured that your feedback will be shared with our management team.Once again, we apologize for any inconveniences you faced during your stayBest regards,Tania VelázquezBahia Principe Luxury Sian Ka'an

8/10 还可以

Martin

与配偶出行
满意:清洁度、员工和服务、服务设施
Very nice overall. Could probably do with some refurbishment and sprucing up to feel more luxurious, but otherwise its a nice quiet location.
2024 年 3 月入住 10 晚
Online Reputation Bahia Principe 于 2024年04月6日 的回复
Dear Martin, First of all thank you for trusting in Bahia Principe Luxury Sian Ka'an.We really appreciate that you are taking the time to share us some valuable comments about your stay with us. The suggestions we receive from our guests are very important to maintain the quality and service.All comments, observation and suggestion are welcome in our work team, they help us to improve the area needed. We really regret you were not impressed with some of our services, we have taken note of these comments in order to take proper measures to guarantee our guests' enjoyment. It will be pleasure to welcome you next time so that you could enjoy your vacations again at our resort.Kind regards,Tania VelázquezBahia Principe Luxury Sian Ka'an

6/10 一般

Sabrina Jones

与家人出行
满意:员工和服务
Samantha and Aurora were amazing and always very helpful. The top shelf liquor was only in certain places and if they did not have it, they would not bother to get it. The rooms were average at best. I didn’t view this resort as luxury but average at best. Again, kudos to Samantha and Aurora for trying to make our experience satisfying.
2024 年 3 月入住 4 晚
Online Reputation Bahia Principe 于 2024年04月5日 的回复
Dear Sabrina:Thank you for choosing our beautiful hotel for your holidays in Mexico, we were much honored with your visit!On behalf of our entire team I would like to thank you for your beautiful lines about the services received by our staff, we are thrilled to read you loved our entire facilities and makes us proud to prove you felt the excellent atmosphere we have created for our guests. Our best regards,Tania VelázquezBahia Principe Luxury Sian Ka'an

6/10 一般

Andre

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staying at Sian Ka’an was great! It was cool to access Cobá, Akumal and Tulum as well to go to the beachside. We mostly stayed at those but only slept at Sian Ka’an.
2024 年 3 月入住 4 晚
Online Reputation Bahia Principe 于 2024年04月4日 的回复
Dear Andre,First of all we would like to thank you for choosing us!We are glad to hear that you enjoyed your time in our hotel and we appreciate the time you took to share your experience.Our entire team will be flattered by reading you had a great time among us and we all hope to welcome you back very soon, to pamper you as you only deserve.We will be more than happy to welcome you again!Best regards,Tania VelázquezBahia Principe Luxury Sian Ka'an

8/10 还可以

Troy Rose, Felicia

与家人出行
满意:住宿条件和设施,服务设施
Good Resort
2024 年 3 月入住 5 晚
Online Reputation Bahia Principe 于 2024年04月3日 的回复
Dear Troy,We are glad to know that you have spent a nice vacation in our hotel; we thank you for choosing us.Best regards!Tania VelázquezBahia Principe Luxury Sian Ka'an

10/10 超赞

Victor

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great stay and are actually sad we had to leave so soon! Everyone from Nicole that checked us in to Pedro that took us to our room were absolutely amazing. Javier in the concierge helped us throughout the whole stay! There is nothing I would change; only a clarification form contents that says the Sian Khan property is not at the actual beach. I was looking for that experience but everything was great anyway.
2024 年 3 月入住 4 晚
Online Reputation Bahia Principe 于 2024年04月3日 的回复
Dear Victor:Thank you for choosing our beautiful hotel for your holidays in Mexico, we were much honored with your visit!On behalf of our entire team I would like to thank you for your beautiful lines about the services received by our staff, we are thrilled to read you loved our entire facilities and makes us proud to prove you felt the excellent atmosphere we have created for our guests. Our best regards,Tania VelázquezBahia Principe Luxury Sian Ka'an

10/10 超赞

yanique

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 5 晚
Online Reputation Bahia Principe 于 2024年04月25日 的回复
Estimado Yanique, Muchas gracias por su visita y su calificación.¡Saludos desde la Riviera Maya!Bahia Principe Team

10/10 超赞

Evin Kristine

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 5 晚
Online Reputation Bahia Principe 于 2024年03月31日 的回复
Estimado Evin, Muchas gracias por darnos la oportunidad de darle la bienvenida en nuestro pequeño paraíso.¡Esperaremos ansiosos su regreso!Bahia Principe Team

8/10 还可以

Marie,Kamloops

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love it
2024 年 3 月入住 11 晚
Online Reputation Bahia Principe 于 2024年03月30日 的回复
Estimada Marie, Muchas gracias por darnos la oportunidad de darle la bienvenida en nuestro pequeño paraíso.¡Esperaremos ansiosos su regreso!Bahia Principe Team

10/10 超赞

Omar

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 4 晚
Online Reputation Bahia Principe 于 2024年03月31日 的回复
Estimado Omar, Muchas gracias por su visita y su calificación.¡Saludos desde la Riviera Maya!Bahia Principe Team

6/10 一般

Latoya

与配偶出行
满意:住宿条件和设施,员工和服务
No one clean the place.
2024 年 3 月入住 2 晚
Online Reputation Bahia Principe 于 2024年03月26日 的回复
Dear Latoya, First of all thank you for trusting in Bahia Principe Luxury Sian Ka'an.We really appreciate that you are taking the time to share us some valuable comments about your stay with us. All comments and observation are welcome in our work team, they help us to improve the area needed. We really regret you were not impressed with some of our services, we have taken note of these comments in order to take proper measures to guarantee our guests' enjoyment. It will be pleasure to welcome you next time so that you could enjoy your vacations again at our resort.Best regards,Tania VelázquezBahia Principe Luxury Sian Ka'an

8/10 还可以

Iyana

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property, amazing staff, great location for excursions and relaxing.
2024 年 3 月入住 4 晚
Online Reputation Bahia Principe 于 2024年03月26日 的回复
Dear Lyana,We are glad to know that you have spent a nice vacation in our hotel, we thank you for choosing us and for sharing your words and observations through this important medium.We look forward to welcome you back and give you another unforgettable lifetime experience!Best regards,Tania VelázquezBahia Principe Luxury Sian Ka'an

8/10 还可以

Liliya

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like the entertainment stuff, pull very clean, amazing food, all stuff very friendly and caring about people. I recommend to take this resort for vacation.
2024 年 3 月入住 7 晚
Online Reputation Bahia Principe 于 2024年03月22日 的回复
Dear Liliya:Thank you for choosing our beautiful hotel for your holidays in Mexico, we were much honored with your visit!On behalf of our entire team I would like to thank you for your beautiful lines about the services received by our staff, we are thrilled to read you loved our entire facilities and makes us proud to prove you felt the excellent atmosphere we have created for our guests. Our best regards,Tania VelázquezBahia Principe Luxury Sian Ka'an

10/10 超赞

Charlene Mary,Port Alberni

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We thoroughly enjoyed the beautiful beach, sister properties, the amazing dining options, the stellar entertainment, the pools and staff. Everything was top notch, from drinks to food to linens. Our favorite resort to date.
2024 年 2 月入住 7 晚
Online Reputation Bahia Principe 于 2024年03月21日 的回复
Dear Charlene:Thank you for choosing our beautiful hotel for your holidays in Mexico, we were much honored with your visit!On behalf of our entire team I would like to thank you for your beautiful lines about the services received by our staff, we are thrilled to read you loved our entire facilities and makes us proud to prove you felt the excellent atmosphere we have created for our guests. Our best regards,Tania VelázquezBahia Principe Luxury Sian Ka'an

10/10 超赞

Isora

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 6 晚
Online Reputation Bahia Principe 于 2024年03月16日 的回复
Estimada Isora, Muchas gracias por su visita y su calificación.¡Saludos desde la Riviera Maya!Bahia Principe Team

8/10 还可以

Jasmine

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
I think this property was more geared towards old people, I wish we would’ve known that. The buffet wasn’t all that great. However, we enjoyed the amenities all over the different resorts
2024 年 3 月入住 4 晚
Online Reputation Bahia Principe 于 2024年03月14日 的回复
Dear Jasmine, First of all thank you for trusting in us!We really appreciate that you are taking the time to share us some valuable comments about your stay with us. The suggestions we receive from our guests are very important to maintain the quality and service.It will be pleasure to welcome you next time so that you could enjoy your vacations again at our resort.Best regards,Tania VelázquezBahia Principe Luxury Sian Ka'an

10/10 超赞

Jordan

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The food wasn’t very good at Sian but the other resorts connected to it had decent food
2024 年 3 月入住 6 晚
Online Reputation Bahia Principe 于 2024年03月14日 的回复
Dear Jordan, First of all we would like to thank you for choosing us! We are glad to hear that you enjoyed your time in our hotel and we appreciate that you took your time to share your experience. We will be more than happy to welcome you again! Best regards,Tania VelázquezBahia Principe Luxury Sian Ka'an

10/10 超赞

jarel Javiar

与配偶出行
满意:服务设施
I would recommend Bahía to everyone of my friends and family members has an amazing time and can’t wait to come back
2024 年 3 月入住 3 晚
Online Reputation Bahia Principe 于 2024年03月12日 的回复
Dear Jarel,First of all, thank you for choosing our little paradise for your Mexican holidays!We look forward to welcoming you back and give you another unforgettable lifetime experience.Kind Regards, Tania VelázquezBahia Principe Luxury Sian Ka'an

8/10 还可以

Chantal

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 5 晚
Online Reputation Bahia Principe 于 2024年03月11日 的回复
Estimada Chantal, Muchas gracias por su visita y su calificación.¡Saludos desde la Riviera Maya!Bahia Principe Team

10/10 超赞

Robert

满意:清洁度、员工和服务、服务设施、住宿条件和设施
everything was great. the only small complaint was no swim up bar and seating at the pool bars
2024 年 2 月入住 7 晚
Online Reputation Bahia Principe 于 2024年03月9日 的回复
Dear Robert,We are glad to know that you have spent a nice vacation in our hotel; we thank you for choosing us.Best regards!Tania VelázquezBahia Principe Luxury Sian Ka'an

10/10 超赞

Kristofer Patrick

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Two thumbs up
2024 年 2 月入住 6 晚
Online Reputation Bahia Principe 于 2024年03月7日 的回复
Dear Kristofer,We are happy to know that you completely enjoyed your holidays at the resort.We are looking forward to your next visit to spend here another memorable holiday.Best regards,Tania VelázquezBahia Principe Luxury Sian Ka'an

10/10 超赞

Gyasi

满意:清洁度、员工和服务、住宿条件和设施
Everything was amazing, only thing was the transportation to the airport. They came at 10:50 AM and our flight wasn’t until 4:30 in the EVENING, we sat at the airport for hours. That was frustrating but other than that the place is overall amazing and I’d book again.
2024 年 2 月入住 7 晚
Online Reputation Bahia Principe 于 2024年03月6日 的回复
Dear Gyasi,First of all, thank you for choosing our little paradise for your Mexican holidays!We look forward to welcoming you back and give you another unforgettable lifetime experience.Kind Regards, Tania VelázquezBahia Principe Luxury Sian Ka'an

10/10 超赞

Quartney

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved everything
2024 年 2 月入住 4 晚
Online Reputation Bahia Principe 于 2024年03月6日 的回复
Dear Quartney,We are glad to know that you have spent a nice vacation in our hotel; we thank you for choosing us.Best regards!Tania VelázquezBahia Principe Luxury Sian Ka'an

8/10 还可以

Dillen

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Best staff I’ve ever seen at a resort so happy to help with anything they can.
2024 年 2 月入住 4 晚
Online Reputation Bahia Principe 于 2024年03月5日 的回复
Dear Dillen,We are happy to know that you completely enjoyed your holidays at the resort.We are looking forward to your next visit to spend here another memorable holiday.Best regards,Tania VelázquezBahia Principe Luxury Sian Ka'an

8/10 还可以

Andrea

与配偶出行
满意:员工和服务、服务设施、住宿条件和设施
I booked this hotel because of the beautiful grounds and amenities. The food was great. Because we stayed at Sian Ka'an we were able to eat at the restaurants at all of the Principe Resorts. Alux was excellent. Our second favorite was the Grand Tortuga at the Tulum Resort. The buffet at the Luxury Akumal was also very good. The room, especially the bathroom was a little dated and could use refurbishing. But the price was not nearly as expensive as other five-star resorts. So, I suppose you get what you pay for. The entertainment was very enjoyable as well. My husband and I actually enjoyed the fact that Sian Ka'an was not so " noisy or roudy" The downside is the beach. We had to take the tram to the Tulum Resort and walk about 250 yards north to actually swim where it wasn't rocky and actually blue green water with a sandy bottom and gentle ocean waves. We both play tennis and the tennis instructor Nester, was fantastic. We really enjoyed his instruction and by the end of our stay he felt like family. We took a day trip to the actual beach in Tulum and the water was spectacular! Overall, we enjoyed our stay and felt it was a great value for the price!
2024 年 2 月入住 6 晚
Online Reputation Bahia Principe 于 2024年03月5日 的回复
Dear Andrea,Allow us to thank you for sharing your recent experience with us and choosing our hotel to spend your holiday! We are very happy to know that you had an incredible time. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards.Your honest opinion can be a valuable reference for other customers who are thinking to stay with us, so we deeply appreciate the time you took to share it.We hope to have the opportunity to welcome you again in the future.Our Best regards from sunny Mexico,Tania VelázquezBahia Principe Luxury Sian Ka'an

4/10 很差

Brad

不满意:住宿条件和设施,员工和服务
2024 年 2 月入住 3 晚
Online Reputation Bahia Principe 于 2024年03月5日 的回复
Estimado Brad, Muchas gracias por su visita y su calificación.¡Saludos desde la Riviera Maya!Bahia Principe Team

10/10 超赞

Robert Randal

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was very unique as it was set into the natural environment. The birds and foliage were beautiful. Short transport to the beach
2024 年 2 月入住 7 晚
Online Reputation Bahia Principe 于 2024年03月3日 的回复
Dear Robert,First of all, thank you for choosing our little paradise for your Mexican holidays!We look forward to welcoming you back and give you another unforgettable lifetime experience.Kind Regards, Tania VelázquezBahia Principe Luxury Sian Ka'an

10/10 超赞

Guy Frederick

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent
2023 年 12 月入住 14 晚
Online Reputation Bahia Principe 于 2024年03月2日 的回复
Estimado Huésped, Muchas gracias por darnos la oportunidad de darle la bienvenida en nuestro pequeño paraíso.¡Esperaremos ansiosos su regreso!Bahia Principe Team