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pentahotel Birmingham

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Exterior
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Overview of pentahotel Birmingham

pentahotel Birmingham

4.0 star property

4.0/5 Very good

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
Ernest Street, Holloway Head, Birmingham, England, B1 1NS

Explore the area

  • Popular LocationBullring Shopping Centre11 min walk
  • Popular LocationHagley Road13 min walk
  • Popular LocationArena Birmingham16 min walk
  • AirportBirmingham (BHX)26 min drive

Room options

About this area

Birmingham

Pentahotel Birmingham is located in Birmingham City Centre, a neighbourhood in Birmingham, and is in a shopping district and near a train station. Birmingham Cathedral and Red Palace are local landmarks, and the area's natural beauty can be seen at Gas Street Basin and Cannon Hill Park. Industry and Genius and Spirit of Enterprise are also worth visiting. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's central location.

What's nearby

  • The Mailbox - 4 min walk
  • The Alexandra - 4 min walk
  • Bullring Shopping Centre - 11 min walk
  • Hagley Road - 13 min walk
  • Arena Birmingham - 16 min walk

Getting around

  • Birmingham New Street Station - 8 min walk
  • Birmingham Airport (BHX) - 27 min drive

About this property

pentahotel Birmingham

4-star hotel located in Birmingham City Centre
A free daily manager's reception, a terrace and a firepit are just a few of the amenities provided at pentahotel Birmingham. The on-site restaurant, pentalounge, features Modern European cuisine. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a coffee shop/cafe and a library.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Bike parking, a 24-hour front desk and a front desk safe
  • Multilingual staff, a lift and coffee/tea in the lobby
  • Guest reviews give good marks for the central location and helpful staff
Room features
All 131 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks such as late-night room service and free WiFi.
Other amenities include:
  • Recycling and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and rowing machines

Languages

Czech, Dutch, English, French, German, Lithuanian, Polish, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 16.00 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Off-site parking available (GBP 8 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 16 for adults and GBP 8 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Pentalounge

Things to do

  • 24-hour fitness centre
  • Bike parking

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (3907 square feet of space)
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Local artist showcase
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Elliptical machine
  • Free weights
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Other gym equipment
  • Phone
  • Recycling
  • Restaurant dining guide
  • Rowing machine
  • Slippers
  • Stationary bike
  • Treadmill

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: GBP 16 for adults and GBP 8 for children (approximately)
  • Self-parking fee: GBP 16.00 per night
  • Nearby parking fee: GBP 8 per day
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 15 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
Tax ID - GB902661347
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid ID.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

pentahotel Birmingham Hotel
pentahotel Hotel
pentahotel Birmingham
pentahotel
pentahotel Birmingham Hotel
pentahotel Birmingham Birmingham
pentahotel Birmingham Hotel Birmingham

Frequently asked questions

Is pentahotel Birmingham pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 20.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at 伯明翰潘塔酒店?

As of 30 Nov 2022, prices found for a 1-night stay for 2 adults at 伯明翰潘塔酒店 on 28 Dec 2022 start from HK$497.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at pentahotel Birmingham?

Self-parking is available for GBP 16.00 per night. Limited spots are available.

What time is check-in at pentahotel Birmingham?

Check-in is from 3:00 PM - anytime.

What time is check-out at pentahotel Birmingham?

Checkout is at noon. Late checkout is available for GBP 15 (subject to availability).

Where is pentahotel Birmingham located?

Located in Birmingham City Centre, this hotel is within 2 miles (3 km) of Shopping District, Broad Street and Bullring Shopping Centre. The Mailbox and The Alexandra are also within 5 minutes. Birmingham New Street Station is 8 minutes by foot and Birmingham (QQN-New Street Train Station) is 8 minutes.

Can I cancel my reservation for free at pentahotel Birmingham and receive a full refund?

Yes, pentahotel Birmingham offers free cancellation on select room rates, because flexibility matters! Please refer to pentahotel Birmingham cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 419 out of 1001 reviews" "
" "5 - Excellent 42%
Rating 4 - Good. 335 out of 1001 reviews" "
" "4 - Good 33%
Rating 3 - Okay. 142 out of 1001 reviews" "
" "3 - Okay 14%
Rating 2 - Poor. 60 out of 1001 reviews" "
" "2 - Poor 6%
Rating 1 - Terrible. 45 out of 1001 reviews" "
" "1 - Terrible 4%

4.1/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

3.8/5

Eco-friendliness

4/5 Good

Courtney
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay stayed for 2 nights possibly do with new pillows were a lot harder than I prefer issue with shower blocking but staff sorted straight the way friendly staff
Stayed 2 nights in Nov 2022

1/5 Terrible

Richard
Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I have stayed in Penta hotels in Belgium and always had an excellent experience. The same can't be said for the Penta Hotel in Birmingham. There is no reception area just a bar with staff (probably part time student staff) that act as though it's a student union or hostel and not a hotel. There was little information on check-in, nothing about WiFi or check out times... I paid for a Penta plus room. It very tired, the WiFi is terrible so don't expect to be able to do any work of you are on a business trip. The television doesn't work and the battery cover is missing off the remote control. There is little sound proofing in the hotels and gaps on the bottoms of the door that let the corridor light into the room... I have a twin bed (two singles pushed together to make a double) but the mattresses don't stay on the base. It's just a poor quality experience. I have stayed in far far nicer premier inns... Never again....
Stayed 1 night in Nov 2022

4/5 Good

Andrea
Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice size room, we were given the option before we checked in, of upgrading to a bigger room- we were only staying for one night so didn't bother. Paintwork in corridors is daek brown - looks old fashioned, and battered.
Stayed 1 night in Oct 2022

3/5 Okay

Marcel
Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel was fairly modern, but had a bit of a hipster vibe. They were accommodating for our very late checkin past midnight which was nice. Had a problem with the room keys not working which we had to get fixed twice and one of the two lifts wasn't working during our stay.
Stayed 2 nights in Oct 2022

5/5 Excellent

David, COLWYN BAY
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good 3-star hotel. Perfect for a short business trip or overnight leisure stay. Very nice staff. Area around the hotel isn’t very pleasant. Didn’t feel safe outside at night.
Stayed 2 nights in Oct 2022

3/5 Okay

Andrew
Travelled with family
Liked: Cleanliness, amenities
I've stayed at this hotel before and always loved it. Will do so again but on this occasion the service was very average. Mostly problems in the bar - all the beer was off and no-one really knew what they were doing in that regard. Staff were very nice though. No real complaint - just thought it was a bit below the usual excellent standard.
Stayed 1 night in Aug 2022

1/5 Terrible

Richard
Business traveller
Disliked: Staff & service, property conditions & facilities
Dreadful night in this hotel
The noise on my corridor through the night was horrendous. Shouting, banging on my door at 2am, 4am, 5am. Horrendous The area was really dodgy and I wasn’t sure my car would be safe.
Stayed 1 night in Aug 2022

3/5 Okay

Faizal
Stayed 2 nights in Aug 2022

4/5 Good

Elizabeth
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and the property was nicely decorated. It was a 10 minute walk into the centre and the on-site parking was great.
Stayed 1 night in Aug 2022

5/5 Excellent

Damaris
Stayed 1 night in Aug 2022