Britannia Hotels Chester hotels

"Attentive, friendly staff. "

"A beautiful hotel, which has been refurbished to a very high standard. The rooms were very clean, soft fluffy dressing gowns were provided along with snacks and water. The staff were very friendly and accommodating. The centre was just a short taxi ride away (or a 10 minute walk) we had our evening meal there which was delicious. The only downfall was breakfast sadly which wasn't very warm and had been standing a while. We would definitely stay again."

"It was fabulous "

"Beth at the front desk was fantastic, she was so friendly and helpful. We had a spillage in the room, she came to assist us within minutes. The stay was great. Cleaning of room was thorough. "

"The hotel was spotless. Staff were brilliant and always helpful. The only improvement required is breakfast the demand was far higher than the speed of food production. Choices good but very slow with refills of cooked food. Lovely relaxing atmosphere. Would definitely stay again."

"Clean room and friendly staff, food was really nice too."

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"The Hotel was presented well on the drive up to the carpark, well maintained and clean, The entrance to the reception area was lovely, Christmas trees and plants a very nice touch. The reception staff were welcoming and helpful, a smooth check in. We got upgraded to a larger newly decorated room, which was spacious and clean, two negatives the bed was very hard for us , only our preference. The next was the room had a extraction system in it that ran all night which disrupt your sleep. Unfortunately for us it also had a fan on the wall outside the window,so had sleep with windows shut. We had a meal in the Elements restaurant which was lovely and the staff looked after us well. The cocktail bar was fantastic with a musician George playing the piano beautifully, even played us a song for being newly weds. The pool area is great, but it would of been nice to have a couple of loungers around it. We treated ourselves to a spa day which was special, we had the weather on our side, and it wasnt to cold. The treatment was relaxing and professionally done. Overall the hotel and grounds are very special, and we look forward to staying again."

"Lovely stay, room was one of the best we've stayed in. Staff were friendly and efficient. Food in the Palm Court restaurant was spot on. Will definitely be looking at staying there again."