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Grand Palladium Colonial Resort & Spa All Inclusive

5.0 star property
Luxury property on the beach, with 5 outdoor pools

Choose dates to view prices

Photo gallery for Grand Palladium Colonial Resort & Spa All Inclusive

Relax by the central pool and enjoy the lush surroundings.
Relax by the ocean at this beachside restaurant, where tables and chairs are set amidst palm trees.
Experience the tranquil atmosphere of our spacious atrium, featuring a central water feature and comfortable seating areas.
Stunning corridor with marble columns and polished stone floor, leading to a welcoming reception area.
Relax in our spacious lobby with comfortable seating areas and polished floors.

Popular amenities

  • Bar
  • Hot tub
The current price is HK$1,836
HK$2,253 total
includes taxes & fees
18 Aug - 19 Aug

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Deluxe Single use Garden View

2 bedrooms, down duvets, minibar, in-room safe

Deluxe Single use Garden View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Down duvet
2 bedrooms
Blackout curtains
  • 397 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Connecting Suite

2 bedrooms, down duvets, minibar, in-room safe

Connecting Suite

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Down duvet
2 bedrooms
Blackout curtains
  • 904 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Double Beds

View all photos for Junior Suite Poolside

2 bedrooms, down duvets, minibar, in-room safe

Junior Suite Poolside

8.0 out of 10
Very good
(7 reviews)

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

32-inch flat-screen TV with cable channels, TV, pay films

Junior Suite Garden View

7.0 out of 10
Good
(6 reviews)

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Sofa bed
Blackout curtains
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Villa Suite Poolside

2 bedrooms, down duvets, minibar, in-room safe

Romance Villa Suite Poolside

Highlights

Furnished balcony
Private hot tub
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Down duvet
Blackout curtains
  • 629 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Garden View

2 bedrooms, down duvets, minibar, in-room safe

Deluxe Triple Garden View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Down duvet
2 bedrooms
Blackout curtains
  • 397 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Garden View

2 bedrooms, down duvets, minibar, in-room safe

Deluxe Garden View

7.4 out of 10
Good
(36 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Down duvet
2 bedrooms
Blackout curtains
  • 397 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite Junior

2 bedrooms, down duvets, minibar, in-room safe

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with Pool View

2 bedrooms, down duvets, minibar, in-room safe

Suite Junior with Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior

2 bedrooms, down duvets, minibar, in-room safe

Suite Junior

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior

2 bedrooms, down duvets, minibar, in-room safe

Suite Junior

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Room Deluxe

2 bedrooms, down duvets, minibar, in-room safe

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

2 bedrooms, down duvets, minibar, in-room safe

Suite Junior

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Suite Junior

2 bedrooms, down duvets, minibar, in-room safe

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

2 bedrooms, down duvets, minibar, in-room safe

Suite Junior

  • Sleeps 4
  • 2 King Beds

View all photos for Suite Junior

2 bedrooms, down duvets, minibar, in-room safe

Suite Junior

  • Sleeps 1
  • 1 Single Bed

View all photos for Room Deluxe

2 bedrooms, down duvets, minibar, in-room safe

Room Deluxe

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite Junior

2 bedrooms, down duvets, minibar, in-room safe

Suite Junior

  • Sleeps 3
  • 2 King Beds

View all photos for Room Deluxe

2 bedrooms, down duvets, minibar, in-room safe

Room Deluxe

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite Junior

2 bedrooms, down duvets, minibar, in-room safe

Suite Junior

  • Sleeps 4
  • 2 King Beds

View all photos for Room Deluxe

2 bedrooms, down duvets, minibar, in-room safe

Room Deluxe

  • Sleeps 1
  • 1 Single Bed

View all photos for Suite Luxury

2 bedrooms, down duvets, minibar, in-room safe

Suite Luxury

  • Sleeps 1
  • 1 Single Bed

View all photos for Suite Luxury

2 bedrooms, down duvets, minibar, in-room safe

Suite Luxury

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior with Pool View

2 bedrooms, down duvets, minibar, in-room safe

Suite Junior with Pool View

  • Sleeps 3
  • 2 King Beds
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About the area

Map
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710

What's nearby

  • Cenote Azul - 6 min drive - 7.5 km
  • Akumal Beach - 6 min drive - 7.5 km
  • Yal-ku Lagoon - 9 min drive - 5.7 km
  • Half Moon Bay - 9 min drive - 9.2 km
  • Xel-Há Park - 16 min drive - 19.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 67 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬1 min walk
  • ‪Guacamayas Bar - ‬5 min drive
  • ‪Mezcal Lobby Bar - ‬8 min drive
  • ‪Beach Bbq - ‬5 min drive
  • ‪Lobby Bar White Sand - ‬6 min walk

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

Luxury all-inclusive property near Puerto Aventuras Marina
Located close to Akumal Beach, Grand Palladium Colonial Resort & Spa All Inclusive provides a free breakfast buffet, 2 swim-up bars and a beach bar. With a private beach, beach massages and sunloungers, this property is the perfect place to soak up some sun. Indulge in a body wrap, a manicure/pedicure and a Thai massage at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. The gym offers Pilates classes and fitness classes; other things to do include basketball, archery and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a terrace.
Other perks include:
  • 5 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • Tennis courts, babysitting (surcharge) and laundry services
  • Concierge services, games and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 425 rooms offer comforts, such as 24-hour room service and furnished balconies, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

Similar properties

Aerial view

Grand Palladium Kantenah Resort & Spa All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
8.2 out of 10, Very good, 1,009 reviews
Grand Palladium Kantenah Resort & Spa All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 4 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 2 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Colonial Resort All Inclusive Kantenah
Grand Palladium Colonial Resort All Inclusive
Grand Palladium Colonial Kantenah
Grand Palladium Colonial All Inclusive Kantenah
Grand Palladium Colonial All Inclusive
Grand Palladium Colonial Resort Spa All Inclusive
Pallaum Colonial Inclusive Ka
Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Colonial Resort & Spa All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Grand Palladium Colonial Resort & Spa All Inclusive?

As of 23 Jul 2025, prices found for a 1-night stay for 2 adults at Grand Palladium Colonial Resort & Spa All Inclusive on 18 Aug 2025 start from HK$1,835.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Palladium Colonial Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Palladium Colonial Resort & Spa All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Palladium Colonial Resort & Spa All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Palladium Colonial Resort & Spa All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Grand Palladium Colonial Resort & Spa All Inclusive located?

This Kantenah property is on the beach, 6.6 mi (10.6 km) from Puerto Aventuras Marina, and within 16 mi (25 km) of Akumal Beach and Xel-Há Park.

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Grand Palladium Colonial Resort & Spa All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 442 out of 1005 reviews
Rating 8 - Good. 315 out of 1005 reviews
Rating 6 - Okay. 120 out of 1005 reviews
Rating 4 - Poor. 64 out of 1005 reviews
Rating 2 - Terrible. 64 out of 1005 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great very clean the staff is amazing very friendly and always ready to help a lot of things to do for adults and kids
Stayed 6 nights in Jul 2025

10/10 Excellent

Geiner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Jul 2025

10/10 Excellent

Nadzeya

Liked: Cleanliness, amenities, property conditions & facilities
We liked our
Stayed 5 nights in Jul 2025

10/10 Excellent

Jo Allen Uson

Liked: Cleanliness, property conditions & facilities
Love the wildlife, quiet and eco friendly hotel. Food was amazing! It’s like a party every night. No boring hours
Stayed 3 nights in Jul 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff. Cielo was very professional.
Stayed 4 nights in Jul 2025

10/10 Excellent

Aleigha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time here! The staff are wonderful and the whole resort is so stunning!
Stayed 4 nights in May 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was very helpful. Food and drinks were good.
Stayed 5 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, endless food and drinks.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kenneth Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great people, all-around wonderful resort. Facilities and restaurants were very good. Would recommend.
Stayed 6 nights in Apr 2025

6/10 Okay

Shelly

Disliked: Amenities, property conditions & facilities
Staff was very friendly! Our only complaint about our stay was the air conditioning system. Ours did not work in our room and we even had an upgraded room and it was mid July so extremely hot in Mexico. We would complain to our butler several times but they didn’t jump to the needs of the air conditioner.
Stayed 2 nights in Jul 2025

10/10 Excellent

Devyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! We were well taken care of for the entirety of the trip.
Stayed 7 nights in Feb 2025

10/10 Excellent

Kervens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back from my trip there, was there for 7 days I had a great time, for someone who travels a lot and had many experiences..this resort was top notch and specifically David the concierge from Building 59 he’s the best!! Did not have to go to reception for anything..
Stayed 7 nights in May 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about the property at Palladium Colonial. The room was always clean and bed was made every day. I have no complaints. Love the weather and food.
Stayed 5 nights in Mar 2025

10/10 Excellent

Mert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wild animals roaming freely Quiet place
Stayed 6 nights in Feb 2025

8/10 Good

Ludwig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful beach and great service

Huge resort with a beautiful beach and great service from all the people working there. Only downside is the quality of the food. Both the buffets and the A la carte restaurants.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sady Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alessandra was such a great help. She was so attentive and made our trip much easier. She was the highlight of our trip . Everyone from the cleaners, maintenance guys, chefs, hosts , were all so kind and on top of things. The property itself is beautiful and has many cool wild life that just hung around. The TRS experience is definitely the best as far as what we were looking for. Top notch property, top notch staff. I am always looking for something to critique but in this case , I couldn’t find one thing. 11/10
Stayed 7 nights in May 2025

10/10 Excellent

Linh

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like buffet at this properties
Stayed 3 nights in Mar 2025

8/10 Good

Yujie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good maintenance
Stayed 5 nights in Feb 2025

2/10 Terrible

Vincent William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was involved in Golf cart accident driven by a resort stagg worker that landed me in the hospital for 2 days out of my stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort we had a blast!!!
Stayed 7 nights in Jan 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Zenit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. The beach is rocky so bring swim shoes or go towards the left for swimmable beach. Book reservations for the restaurants because there's not much options at the buffet. Also got a free upgrade and the room was amazing.
Stayed 7 nights in Dec 2024

10/10 Excellent

marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay at
Stayed 6 nights in May 2023

6/10 Okay

Dien

Liked: Cleanliness, property conditions & facilities, room comfort

Hit and Miss

The resort is nice and spread out. Service is hit and miss. We had excellent seafood and mediocre steaks. In general, decent food at buffets, Argentina, French, Seafood restaurant. Thai restaurant was bad! I lost a nice thermist at Playa beach, family section. I have been to at least 15 resorts in Quintana Roo and this is the first time I lost an item. I requested for a camera review but people at concierge desk don't seem to care. They never get back to me.
Stayed 5 nights in Mar 2025