Oyama Family Hotel

"Nice staff, room smells like mold. Had to request to change room twice, nice hot springs. Breakfast is ok. "

"Comfortable and clean rooms. Excellent location to enjoy onsen with the view of Mt Fuji"

"I never experienced this type of service or hotel before. This was my first time being in a 5-star hotel and it honestly blew my mind. The place was amazing, the staff were very courteous and super friendly, and the food was incredible! Higly recommend this place to anyone and would definitely go back to it if i have another chance. Thank you for everything, TEN-YU!"

"Great hotel"

"Amazing Japanese hospitality experience I ever had. I have been to many different hotels in Japan and this is one of the best hotel I ever had. The Japanese Traditional Breakfast was outstanding as well. We will definitely come back again for special occasions. Thank you very much! "

"Staffs are helpful and friendly. One staff even help my wife to carry her luggage down the staircase as she was walking along the same way. Room are clean. We have a pleasant stay at the hotel. "

"Amazing place by the lake with excellent views. Room was a good size with a sofa and a balcony overlooking the lake. Very peaceful, near the two gondolas and Hakone Shrine."

"Everything was fabulous"

"Everything was satisfying but I must say that the breakfast buffet was exceptionally great. We were a party of 8 with 4 kids. The restaurant prepared a space for all of us sitting together. "