Santa Barbara Santa Barbara Zoo Hotels

"Enough parking. Staff really helpful and friendly. Close to main strip with excursions / restaurants and bars close by"

"I’ve come here a couple of times and it’s always been pleasant this last time the night before I was going to leave these people check in. They keep the door open and they start talking on the phone very loud.. I mentioned to the front desk that I’d like to have another room. I was told nothing was available. The guy asked me what the problem was. I mentioned the woman he went over to talk to her. Have no idea what he said, but the night was miserable after he talked to her. They were making noise after 11 PM and I had to leave early in the morning so it was a very miserable last night at this hotel that I previously looked forward to going to. If you’re going to talk loud on the phone, it seems to me you might want to close your door. After the front desk talk to her there was quite a bit of noise during the evening. Someone came over to visit them again. They’re standing there with their front door open and they’re all talking there and it was just noisy and not what I was looking for Being respectful is a good thing. I am saddened and frustrated by the experience. I was told by the guy at the front desk that there were no rooms available however, when I spoke to a different guy in the morning, he told me there were four rooms that were available last night and that’s odd because I could’ve had one of those rooms as I originally requested and I would have not had this special experience. "

"Perfect location with a very attentive staff. This will be our go to spot when in Santa Barbara."

"Tried hard to make sure we had a good experience"

"1) I have loved and enjoyed this place for many years; however, this last trip failed to meet the standards of previous trips, which took time and money away from other parts of my stay. 2) On every previous trip, there has been a phone charger, a dresser, a note pad, tissues, and a desk, but these are no longer available. Can you imagine even a low-budget motel not offering a place for folded clothing? 3) There seemed to be a lot of noise this time that I do not remember from previous trips. It may have something to do with the thinner drapes, though the drapes did block out the light very well"

"Good location, clean, comfortable quiet room. Nice continental breakfast, several good options."

"Beautiful hotel, good stuff perfect location."

"Small room. No dog area when it is a dog friendly motel."

"Not ever again. The hotel lay out was cool and guy at desk was nice. But not usable. First of all the shower head had black on the rim, Where the water comed out. Could not shower. The towels were red and spotted and stained. We gagged. The entire place was grimy. Just uncomfortable. Called the guy just after hours. Never called back to help. Just felt very sick after that and my gf is nice thank God cause this was embarrassing."