Santa Barbara Santa Barbara Zoo Hotels

"Old dated needs a complete renovation "

"Clean, friendly staff, great location."

"Excellent location, great cocktails, nice parking. "

"Perfect location, about a block from the beach, walking distance to many great restaurants, and shopping, clean room, nice helpful office staff. The only thing missing was a microwave. "

"Great hotel within walking distance of shops, restaurants, and the beach! Highly recommend "

"The definition of hospitality! I called after making my reservation to confirm my special request not to use a certain cleanser in the room, as I'm highly sensitive to it. Not only did a wonderful woman confirm on the call, she also emailed me to say she would let the housekeeper know. Upon arrival, the manager, who was friendly and accommodating, handled my check-in with professionalism and care. And yes, the housekeeper got the note, and there was no evidence of the cleanser. Communication and care by hotel staff is the best when traveling, and these people are 5 Star! The room was immaculate...THANKS to everyone. I will be back again!"

"We would have had a wonderful stay, except that housekeeping was awful. The first day they did not do our room or leave clean towels. We asked for service and were given towels, but no wash cloths. The next day we had to ask for sevice. The 3rd day, they madevthe beds and nithing else. These little things make a big difference toward avrelaxing stay. The beds are comfortable. The location is excellent. Room service is fast and delicious. There is no free parking without a good walk, so be ready to add $48 nightly to park. "

"On the whole the unit presented lovely. However, the kitchen floor was very dirty (a lot of long black hairs all over the floor), we spilt some water on the floor and wiped it up with paper towel...it was gross. The dishcloth was disgusting, well used and falling apart, should it not be disposed of after each guest checks out? The bodywash in the shower was empty. It makes us wonder when the room was last refreshed / cleaned. The location was lovely though, literally a walk across the road and your in paradise."

"Clean, nicely updated. "