「Great proximity to the track, lots of parking. Staff were really nice and helpful and the gym was decent. Food in the restaurant was good too.
The property is very tired, lacks maintenance and basic amenities like water in the rooms. My room ceiling had exposed insulation, there was cutlery on the floor and the shower drain smelt terrible.
The property could be great, but needs some serious investment - the saving grace is the staff.」
「Undergoing refurbishment currently, older parts and rooms very dated and run down. Good location for first time in London. Public transport bit out of the way, bring good walking shoes unless you plan on calling for taxi or Uber all the time.」
「It is a great concept, clean and aesthetically pleasing but clearly a designers vision. The lounge area had a large seating area, but under the TV making it impossible to just comfortably watch something.
Kitchenette was well equipped but a Micro/grill/oven combo is no good if the control knob falls of in your hand. In my case possibly a blessing as only being 5’3 I literally would have had to stretch to remove hot food; not that there was any instructions on how to use it!
Having told reception...