Playa del Carmen Xenses Park Hotels

"I cancelled with them a month in advance but still got charged for the entire trip I never went "

"Everything was?amazing. My family and I can’t wait to go again. ❤️"

"Food on the buffet, not enough seafood"

"Nice resort with friendly staff. Overall we had a great time. The animals throughout the resort were fun to see. Plenty of chairs at the beach. There were several issues that would make me hesitate to come back. We were in the adult only section. The adult pool allows people to save chairs which is something I dislike but if there were enough chairs it wouldn’t be such a problem. Twice we were unable to sit at the pool. I did ask if they could put out more chairs. Didn’t happen. Second the restaurant reservation system is horrendous. I was told to use the app. There were no open reservations for any of 6 restaurants for the first 4 nights. My daughter’s boyfriend was in contact with employee who was able to get us reservations for several nights. Restaurants were ok. Nice change from the buffet which was pretty good. We had teenagers in our group but no young kids. There are activities for both. Seems very family oriented. I would recommend for families with kids but there are better options in adult only resorts. We’ve stayed at several others that I would recommend. "

"Fantastic "

"This is wonderful resort. The property seems to be recently updated/renewed and its very clean and all functional. We had very smooth stay with our kids. Food and drink were great, pools always clean, beautiful beach. The sea had seagrass, but we knew its the period and we enjoyed the beach play anyway. We also used the gym, where you can do all body exercises. Other guests had manners and all together had great vibe. Definitely would return and recommend this resort."

"A truly amazing experience, will definitely be coming back. There is just so much to do everyday and the staff and people were amazing, the mercado buffet was our favorite area to eat i."

"Amazing stay, beautiful rooftop pool , perfect and safe car parking. Front desk staff super helpful and Very polite. Chose this hotel because of its easy access by car. 10 minutes drive from Playa Fundadores, where the main action is. Perfect Hotel if you rent a car and explore By yourself the Mayan region. The Rooms are big and beautiful, we had a beautiful view on the golf course. "

"a retreat in the jungle. A place that embraces its natural surroundings yet providing first class comfort. It is located within Xenses so make sure to follow directions given by the hotel staff. Gps does not work well for shuttle or taxi drivers so give them directions directly from the hotel. Fernando was the best concierge/ hotel host we have ever had! They go above and beyond to make your stay and trip are the best. All the staff were phenomenal! Breakfast is included which had made to order eggs/omelets and fresh fruit with a croissant. We opted to get dinner delivered to the room and it was a great value for the portion size and tasted amazing! Our room had a kitchenette which was a nice surprise- microwave and fridge just no stove; it would be great for those who wanted to stay awhile. Our room also had a front porch with a couch and hammock- such a nice hangout spot. It is located very close to Xcaret and The staff walked us to the free shuttle service which was less than a 5 minute walk. We will definitely come back here again. "