科兹美岛 4 星级酒店, HK$741 起

“Todo muy bien”

“There were 4 rooms for us on the trip. One party had to change rooms twice and another twice due to a/c outages, leaking a/c and bugs. Staff moved us in the middle of the night, with no directions. Management was nearly impossible to speak with, causing us to miss majority of a day because we were told to just wait and keep checking for them to come back. If you're not in a couple, staff ignores you and excludes you from your party. Repeatedly asking the group to go do things leaving the single……

“Our Swimout Junior Suite was great! Beautiful convenient location! Staff was awesome! It was a little different that restaurants seemed to rotate being open. The buffet was always open though. All in all it was a Dream of a stay!”

“We stayed for 14 night in May 2026 and had a wonderful time. The buffet and specialty restaurants were very good with great choices for all meals. Beach and pool areas were great with plenty of shaded loungers available and drink service by wait staff and bartenders. The beach was kind of dirty at times with cans and cups not picked up properly, otherwise the grounds and pool were well maintained. We enjoyed seeing the many animals every day. The shows each night were OK. We really enjoyed……

“No air conditioning”

“Mixed experience. The resort was clean, the snorkeling was excellent, and many staff members were friendly. Unfortunately, service was inconsistent throughout our stay. The elevator was out of service twice while we were on the 7th floor, beach towels were frequently unavailable, room service often required multiple follow-ups, and beach service was minimal. The resort was generally clean, but the Bali beds were often left wet and dirty after rain or untidy after previous guests, and we……

“Casa Mexicana is my Cozumel "home"! We know most of the staff by name as we've stayed year for decades! I've had special birthday surprises in my room and I say the best hand-shaken, fresh margaritas at the pool bar!! Can't wait to see them all again in a couple months!”

“This is our third year going to the Melia. The rooms are very accommodating. Shampoo, conditioner, and body washes provided. The staff are beyond wonderful. They greet you and always make sure you have what you need. There’s plenty of food nicely displayed in the main restaurant and the other two places service is amazing. The guys at the bar are always fun and make sure that whatever drink you want they can make it. Pool areas is always kept spotless. There’s some sort of entertainment……