铁拉佛得 4 星级酒店, HK$868 起

“I reported the AC issue on the first day. I was told it was functioning normally, but the constant noise made it difficult to rest. We stayed three nights before being moved, and I feel that significantly affected our stay Furthermore, they knew perfectly well that the air conditioning in that room wasn't working properly, yet they still allowed the guest to stay there.”

“Services in room, replenishment, toiletries, towels etc not done. The older was rundown. Moving to the newer tower was an up charge of $175 per night. .Restaurant evening service poor. Vanessa pool side service was excellent! Beautiful beach could have had more amenities than just towels and umbrellas. For example food and drink service on the beach. We would not stay at that location again and we would consider other Opal properties. ”

“Yes”

“The Expedia listing said “pay at property,” but I was charged through Expedia and then charged again by the hotel for the stay. On top of that, there were several hidden fees that were never clearly disclosed. The hotel charged $25 per day for parking in an almost empty lot, plus extra amenity fees for basic features that should already be included. The pools and other amenities were nothing special and did not justify the added cost. The food was overpriced for the quality, and I even found a……

“Loved every minute of my stay!!”

“Very very clean in the room and everything is in order. Like it very much!!”

“Plenty of space in the room. Loved that each bed were in separate rooms with separate bathrooms ”

“This was an awesome stay for my family during spring break. Great option by the beach. The gulf view was beautiful! The food was good. We didn't have to leave the property for anything. We checked in and ate breakfast, lunch, and dinner at the restaurant. Overall, very relaxing!!”

“We really appreciated the staff getting us into a slightly larger room. Thank you!!! They could have done better with some of the maintenance detail: empty the trash in the room when you service it, leave toilet paper, maybe a few extra towels. The valet service took longer than expected. Overall it was a good hotel, but seemed like it was set up for business travelers more than families.”

“The staff was excellent and accommodating. The room was not ready but they did their best and made it right. Highly recommend staying here. 10/10”