Skip to main content

The Royal Islander - An All Suites Resort

4.5 star property
Find your island oasis where beach volleyball meets delicious meals at one of four on-site restaurants.

Choose dates to view prices

The Royal Islander All Suites Resort, near La Isla Shopping Mall, offers a tropical retreat with a white sand beach and sun loungers. Enjoy the swim-up bar, poolside bar, grocery store, spa services including massages and 4 on-site restaurants while taking in breathtaking views of Delfines Beach. Previous guests rave about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room, 2 Double Beds, Beachfront

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Double Room, 2 Double Beds, Beachfront

8.6 out of 10
Excellent
(8 reviews)
  • Beach view
  • 420 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen, Beachfront

43-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Kitchen, Beachfront

8.6 out of 10
Excellent
(8 reviews)
  • Beach view
  • 801 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Standard Villa, 2 Bedrooms, Kitchen, Beachfront

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Villa, 2 Bedrooms, Kitchen, Beachfront

10.0 out of 10
Exceptional
(8 reviews)
  • Beach view
  • 1494 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Junior Double Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Junior Double Room

8.4 out of 10
Very good
(55 reviews)
  • Ocean view
  • 420 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Ocean View

43-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Ocean View

9.6 out of 10
Exceptional
(22 reviews)
  • Ocean view
  • 801 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for 2 Bedroom Master Suite with Fully Equipped Kitchen

Premium bedding, pillow-top beds, in-room safe, individually decorated

2 Bedroom Master Suite with Fully Equipped Kitchen

9.4 out of 10
Exceptional
(16 reviews)
  • Ocean view
  • 1494 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

You may also like

Ad
2 outdoor pools, pool cabanas (surcharge), pool umbrellas

InterContinental Presidente Cancun Resort by IHG

Zona Hotelera
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
9.0 out of 10, Wonderful, 1,463 reviews
The price is HK$1,446
HK$1,881 total
includes taxes & fees
12 Apr - 13 Apr
InterContinental Presidente Cancun Resort by IHG
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Zona Hotelera, a neighbourhood in Cancun, The Royal Islander - An All Suites Resort is near the airport and on the beach. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travelling with kids? Consider El Sol de Cancun, or check out an event or a game at Oasis Arena. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Boulevard Kukulkan km 17.5, Lt Zona Hotelera, Cancun, ROO, 77500

What's nearby

  • Aerial view of Iberostar Selection Hotel garden and Laguna Nichupte Lagoon in Cancun, Quintana Roo QR, Mexico.
    Iberostar Cancun Golf Course
    6 min walk - 0.5 km
  • Cancun_MayaCancunMuseum_6241919_097
    Maya Museum of Cancun
    8 min walk - 0.7 km
  • Playa Delfines featuring tropical scenes, general coastal views and a beach
    Delfines Beach
    11 min walk - 0.9 km
  • El Rey Ruins featuring a ruin
    El Rey Ruins
    19 min walk - 1.6 km
  • Oasis Arena
    16 min walk - 1.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    16 min drive

Restaurants

  • Starcafé Iberostar Selection Cancún
    10 min walk
  • Playa - Beach
    19 min walk
  • Flama
    19 min walk
  • El Antiguo Laguito
    10 min walk
  • SeaSalt
    19 min walk

About this property

The Royal Islander - An All Suites Resort

Luxury family-friendly resort near Delfines Beach
Iberostar Cancun Golf Course is located near The Royal Islander - An All Suites Resort, which provides an airport shuttle, a swim-up bar and a poolside bar. With a private beach, sunloungers and scuba diving, this resort is the perfect place to soak up some sun. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Enjoy on-site activities, such as rowing/canoeing, windsurfing and mountain biking. In addition to a corner/local shop and a terrace, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks include:
  • An outdoor pool and a children's pool, along with pool umbrellas and a swim-up bar
  • Free self-parking and extended parking
  • Buffet breakfast (surcharge), free bike hire and 2 outdoor tennis courts
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Guest reviews say great things about the helpful staff
Room features
All 179 individually furnished rooms offer comforts such as premium bedding and laptop-compatible safes, as well as amenities such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Eco-friendly toiletries, shower/bath combinations and hairdryers
  • 43-inch HDTVs with cable channels
  • Wardrobes/cupboards, balconies and coffee/tea makers

Similar properties

Aerial view
Hyatt Ziva Cancun All Inclusive
  • Pool
  • All-inclusive
  • Spa
  • Kids’ pool
9.4 out of 10, Exceptional, 1,880 reviews
The price is HK$4,135
HK$5,041 total
includes taxes & fees
14 Apr - 15 Apr
Hyatt Ziva Cancun All Inclusive
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8 AM to noon for a fee: MXN 260 for adults and MXN 260 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf driving range
  • Mountain biking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Personal motorised watercraft
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Windsurfing

Family friendly

  • Arcade/game room
  • Babysitting
  • Children's club
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages

Accessibility

  • Lift

More

  • 8 buildings
  • 8 floors
  • Built in 1993
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 5000
Express check-out available

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests staying on a Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 10000 per accommodation, per night
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MXN 260 for adults and from MXN 260 for children
  • Late check-out fee: MXN 5000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is not available on Sundays and public holidays.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royal Islander All Suites Resort Cancun
Royal Islander All Suites Resort
Royal Islander All Suites Cancun
Royal Islander All Suites
The Royal Islander An All Suites Resort
Royal Islander Suites Resort
The Royal Islander
The Royal Islander All Suites
The Royal Islander An All Suites Resort
The Royal Islander – An All Suites Resort
The Royal Islander All Suites Resort Hotel
The Royal Islander All Suites Resort Cancun
The Royal Islander All Suites Resort Hotel Cancun

Frequently asked questions

Does The Royal Islander - An All Suites Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Royal Islander - An All Suites Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Royal Islander - An All Suites Resort?

Self-parking and extended parking are free at this property.

What time is check-in at The Royal Islander - An All Suites Resort?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at The Royal Islander - An All Suites Resort?

Checkout is at 11 AM. Late checkout is available for MXN 5000 (subject to availability).

Does The Royal Islander - An All Suites Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Royal Islander - An All Suites Resort located?

Nestled on the beach, this Zona Hotelera resort is within a 15-minute walk of Nichupté Lagoon and Iberostar Cancun Golf Course. Delfines Beach is 0.9 mi (1.4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Royal Islander - An All Suites Resort Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 567 out of 1003 reviews
Rating 8 - Good. 248 out of 1003 reviews
Rating 6 - Okay. 93 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

Reviews

Verified

6/10 Okay

Catherine V

Liked: Cleanliness
Disliked: Staff & service
There is nowhere else to go eat. The food there is super expensive tacos are the cheapest food you could buy anywhere and I paid 25 dollars for 3 tacos and 3 quesadillas crazy. The staff members were not the friendliest and the pool was a bit dirty.
Verified

10/10 Excellent

Tanairi

Liked: Cleanliness, staff & service, property conditions & facilities
Love that you can enjoy all Royal Resorts at no additional cost.
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities
affordable, family friendly, staff is friendly
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
In general, everything was excellent, the only bad point is that they do not have a scale in the entire hotel to weigh the suitcases for the plane.
Verified

6/10 Okay

Earth

Disliked: Cleanliness, staff & service
Customer service was poor. The rooms did not reflect what they showed on expedia.and they have a very steep incline to the entrance of the hotel and a golf cart is not provided for someone to come and get you. Also,an ocean view is actually a partial view. if you want an ocean view You must select beach front As well,when we first arrived, there was a very strong overwhelming sweet smell in the vestibule. Would I stay here again. No!
Stayed 5 nights in Jun 2023
Verified

8/10 Good

Ross

Liked: Cleanliness, staff & service
Walking into the lobby was concerning - it smelled of antiseptic cleaner, and was severely outdated. The receptionist, however, was very pleasant and check-in was easy. The room is also outdated, but very clean and the ocean view from the 8th floor was absolutely amazing. The full kitchen is well stocked. The resort grounds are also very clean. The little market in the lobby has a lot of stuff at reasonable prices. We enjoyed the pool and the activity staff were fun and nice. We only at the Cayo Largo restaurant and it was good. The beach is also really nice, equipped with showers to rinse sand/salt off. There is a very steep drop off into the water on the left side of the beach. We stayed in the middle where you could wade into the water for a long ways before it got deep. I liked this place. We were only here for a brief 2-day layover but would happily stay here again for a longer stint.
Verified

10/10 Excellent

JUANA

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito hotel, la habitación muy limpia el personal muy amable y muy atenta a todo volveré a quedarme aquí mi próxima visita a Cancún ❤️
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Civil

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel and access to beaches. Staff at the front desk wasn’t so friendly.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
great facility
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location!
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

JAIME MARTINEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel muy completo, y con excelente playa, la limpieza de la habitación puede mejorar pero en general tuvimos una estancia muy agradable
Stayed 3 nights in Jun 2023
Verified

4/10 Poor

Joe

Liked: Cleanliness
Disliked: Staff & service
Rude staff at counter, cable was down for 3 days nobody did anything about it. Overprice breakfast and not accommodating!
Stayed 8 nights in Jun 2023
Verified

4/10 Poor

Rob

Disliked: Staff & service, property conditions & facilities
Not really a resort experience
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
I imagine that because the building is so old there are many visual details to fix and thus make it more attractive. What I did not like is that the shopping area is more than half an hour away, and you have to rent a car or public transport, which is not good at all.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Alma

Great experience with staff. Sad to hear the hotel is closing on 7/15 and all the staff is being let go. Hopefully they get their jobs back.
Stayed 6 nights in Jun 2023
Verified

2/10 Terrible

Regina

Liked: Cleanliness, property conditions & facilities
If you have bad knees or any walking limitations this isn’t the place to stay. I hate the fact that it is far from the bus lines and hard to get to the main road so that you could explore. They only allow taxis who overcharge on the property. Front desk is rude but the wait staff is amazing. The swim up bar closes way early as do the restaurants. I won’t stay here again. Also, the balcony was a sham, can’t even fit a chair it’s so slim
Stayed 3 nights in Jul 2023
Verified

2/10 Terrible

Hamid

Disliked: Staff & service, property conditions & facilities
The property is old and they make you change the room after your first night. It is a timeshare hotel, but they don't tell you until you get moved to new room. Staff do not provide you with the information needed. They do ask you if you need help all the time, but no correct information is provided. Old building and old matress. The hotel needs an upgrade.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Aura Noemí García

Liked: Cleanliness, staff & service, property conditions & facilities
Muy lindo el hotel y buen servicio
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Shara

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that we had access to all royal locations in the area and they were all accessible via a free shuttle that runs every hour. The accommodations exceeded my expectations. I found the food to be very expensive and the folks in our group with dietary restrictions or allergies had a hard time because allergens were not clearly labeled on buffet items.
Stayed 6 nights in Jun 2023
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Good for families - believe it’s closing this autumn
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Alexandro

Liked: Staff & service, property conditions & facilities
Simple, I want to go back. It's so relaxing, so clean so lay back. Loved the placed.....
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very relaxed and family friendly place.
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Great vacation!
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Roberto Calixto

Liked: Cleanliness, staff & service, property conditions & facilities
Las pasa increíble en este hotel
Stayed 4 nights in Jun 2023