Best Western Highlands hotels

"It was a quick check in, breakfast included , comfortable beds, clean - huge bathrooms, cold a/c and hot showers. Also super close to the R train —- what else can you ask for?"

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"Although basic, I didn't hear other guests compared to a Double Tree I stayed at the night before by Newark Airport. The breakfast was good and hot and the staff were nice. "

"Not only was the water from the shower head going in ever direction because it was so gross from lack of cleaning, but there were 2 cockroaches found in the bathroom. The beds were comfortable, but since the bathroom was not clean I would have to question the cleanliness of the beds. I'm just glad this was a one night layover or I would have sought another place to sleep! I can't say too much for the staff as we only spoke with the front desk girl who was nice enough. Seriously, I'm not sure...