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Four Points Flex by Sheraton London Kensington

3.0 star property
Hotel with a 24-hour front desk, 6-minute walk to Kensington High Street

Choose dates to view prices

The Best Western Kensington Olympia Hotel sits in the heart of the city near Kensington High Street. Guests appreciate the warm welcome, free in-room WiFi, convenient elevator access, and the security of a 24-hour front desk.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Free WiFi
The current price is HK$900
HK$1,080 total
includes taxes & fees
17 Dec - 18 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 Double Bed

Iron/ironing board, free WiFi

Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

LCD TV
Renovated in 2024
Eco-friendly toiletries
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Iron/ironing board, free WiFi

Standard Room, 1 Single Bed

Highlights

LCD TV
Renovated in 2024
Eco-friendly toiletries
Digital channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Iron/ironing board, free WiFi

Standard Room, 1 Double Bed

Highlights

LCD TV
Renovated in 2024
Eco-friendly toiletries
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Iron/ironing board, free WiFi

Standard Room, 1 Double Bed

Highlights

LCD TV
Renovated in 2024
Eco-friendly toiletries
Digital channels
  • Sleeps 2
  • 1 Double Bed

Executive King Room-Non-Smoking

  • Sleeps 2

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

1 Double Bed, Non-Smoking, Small Room

  • Sleeps 2

Standard Room, 1 Double Bed, Non Smoking, No Windows

  • Sleeps 2

Standard Room, 1 Double Bed, Non Smoking, No Windows (Small Room)

  • Sleeps 2

Standard Room With Double Bed And Single Bed-Non-Smoking

  • Sleeps 3

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

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About the area

Map
Matheson Road,25-27, London, England, W14 8SN

What's nearby

  • Kensington High Street - 3 min walk - 0.3 km
  • Olympia Events - 5 min walk - 0.4 km
  • Cromwell Road - 6 min walk - 0.5 km
  • Holland Park - 10 min walk - 0.9 km
  • Design Museum - 12 min walk - 1.0 km

Getting around

  • West Kensington Underground Station - 4 min walk
  • Kensington (Olympia) Station - 8 min walk
  • Heathrow Airport (LHR) - 27 min drive

Restaurants

  • ‪Executive Lounge Hilton - ‬7 min walk
  • ‪Famous Three Kings - ‬5 min walk
  • ‪Best Mangal II - ‬3 min walk
  • ‪Society Bar & Restaurant at Hilton London Olympia - ‬7 min walk
  • ‪Hare & Tortoise Kensington - ‬9 min walk

About this property

Four Points Flex by Sheraton London Kensington

Hotel located near Kensington High Street with rooms renovated in 2024
Near Westfield London Shopping Centre, Four Points Flex by Sheraton London Kensington provides everything you need. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), a front desk safe and a lift
  • Smoke-free property, luggage storage and a 24-hour front desk
  • A TV in reception and tour/ticket information
Room features
All 52 rooms include amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with eco-friendly toiletries and baths or showers
  • LCD TVs with digital channels

Similar properties

Daily continental breakfast (GBP 13 per person)
Point A Kensington Olympia
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • 24/7 front desk
8.2 out of 10, Very good, 1,616 reviews
The price is HK$817
HK$980 total
includes taxes & fees
4 Jan - 5 Jan 2026
Point A Kensington Olympia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.95 per person

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 4 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated guestrooms - October 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

More

  • Eco-friendly toiletries
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 12.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Kensington West Hotel
Kensington West Hotel London, England
Hotel Kensington West
Kensington West London
Kensington West
Best Kensington Olympia
Best Western Kensington Olympia Hotel Hotel
Best Western Kensington Olympia Hotel London
Best Western Kensington Olympia Hotel Hotel London

Frequently asked questions

Is Four Points Flex by Sheraton London Kensington pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Four Points Flex by Sheraton London Kensington?

As of 5 Dec 2025, prices found for a 1-night stay for 2 adults at Four Points Flex by Sheraton London Kensington on 17 Dec 2025 start from HK$900.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Four Points Flex by Sheraton London Kensington?

Four Points Flex by Sheraton London Kensington doesn't offer parking.

What time is check-in at Four Points Flex by Sheraton London Kensington?

Check-in begins at 3:00 PM.

What time is check-out at Four Points Flex by Sheraton London Kensington?

Checkout is at 11:00 AM.

Where is Four Points Flex by Sheraton London Kensington located?

Located in Hammersmith and Fulham, this hotel is within a 10-minute walk of Olympia Events and Kensington High Street. Westfield London Shopping Centre and Royal Albert Hall are also within 2 miles (3 km). West Kensington Underground Station is only a 4-minute walk and Barons Court Underground Station is 10 minutes.

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Four Points Flex by Sheraton London Kensington Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 142 out of 219 reviews
Rating 8 - Good. 46 out of 219 reviews
Rating 6 - Okay. 19 out of 219 reviews
Rating 4 - Poor. 4 out of 219 reviews
Rating 2 - Terrible. 8 out of 219 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tatiana

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing clean cute small room loved it
Stayed 4 nights in Nov 2025

10/10 Excellent

Imelda

Liked: Cleanliness, amenities, property conditions & facilities
Receptionist during our checked was very pleasant , helpful
Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Cheerful and helpful staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, property conditions & facilities
Great value for money. Room was spotless and to a good standard. Close to tube.
Stayed 1 night in Nov 2025

10/10 Excellent

Yuriko

Liked: Cleanliness, amenities, property conditions & facilities
Room was small but clean and cozy. Staff was friendly when approached and would leave you alone otherwise. I wish they’d acknowledge you when you walk in/out, though some people may prefer the indifference.
Stayed 4 nights in Nov 2025

10/10 Excellent

Khosro

Liked: Cleanliness, amenities, property conditions & facilities
It was our first time in London, and my wife and I stayed at this hotel for three nights. The hotel was very clean, and the staff were extremely friendly. We want to give a special thank you to Vijay (the manager) and Chithra (the receptionist) — they were so helpful, responsible, and kind. We will never forget how warm and welcoming they were. We highly recommend this hotel to everyone!
Stayed 3 nights in Nov 2025

10/10 Excellent

Brittany

Small rooms, but new and clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but was perfect for one night
Stayed 1 night in Oct 2025

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, close to tube stations
Stayed 3 nights in Aug 2025

10/10 Excellent

karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vivek at front desk was awesome. Very helpful and informative. Great stay!
Stayed 1 night in Sep 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel good location
Stayed 1 night in Apr 2025

10/10 Excellent

Paula Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed an amazing stay , the friendly, warm welcome , the helpful staff , the property and facilities, the location , the transport links all ensured we had the best visit
Stayed 3 nights in Aug 2025

8/10 Good

Dulana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and friendly staff
Stayed 12 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

Nice clean room, friendly staff and excellent location. Rooms are a little on the small side but excellent value all round.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ann-Marie

Liked: Cleanliness, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Hege

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, very clean, overall an excellent hotel! Will definitely stay here again.
Stayed 6 nights in Jul 2025

8/10 Good

Quang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great London accommodation.

Great hotel, quiet and comfortable room.
Stayed 2 nights in Aug 2025

8/10 Good

KOSAKU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient.
Stayed 5 nights in Sep 2025

2/10 Terrible

Guhan

Liked: Cleanliness
Disliked: Amenities
The room was tiny - well below the expectations of what one might usually get for a “classic double room”. Barely enough room to fit two suitcases and two carry ons and ourselves. Also - we paid for the breakfast but it did not show up in our reservation. It may be because of the rebrand that happened from Best Western to Four Points. But still, very frustrating.
Stayed 1 night in Nov 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from the tube station. Friendly staff. Cosy room. Lovely new bedding and towels. Breakfast fresh and a good choice available.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really helpful and friendly, tried to make you feel at home which was nice. Also spotless, bright and airy. Would stay again for sure.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and reliable
Stayed 1 night in Aug 2025

10/10 Excellent

Mr BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and fresh. Great price for central London
Stayed 1 night in Aug 2025

10/10 Excellent

Susie

Liked: Cleanliness, amenities, property conditions & facilities
I stayed here for 2 nights and really enjoyed my time. As a solo female traveler, I felt very safe both in the hotel and in my room. The staff were extremely friendly and helpful, and the whole place felt clean and modern. I also appreciated that reception is staffed 24/7. There’s a shop at the end of the road for water and snacks, and the tube line is close by, which was very convenient. A couple of things to note: I booked a double room and didn’t realise it didn’t have any windows. This wasn’t an issue for me - in fact, it helped me feel more secure - but some guests may prefer natural light. The bed was also on the smaller side; I’m 5'10" and my feet were hanging off the end, so anyone taller might find it uncomfortable. Overall, I had a great stay and would happily recommend this hotel or stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel.
Stayed 2 nights in Jun 2025