Mexico Family Hotel

"Our room was clean, the staff was very nice and helpful, breakfast excellent and super close to everything "

"Pools were amazing and food. There was no pool entertainment."

"The food is terrible. The pools are not nice. I would never go back to this place. The drinks were terrible as well. "

"Amazing resort, great staff. Drinks were often watered down but were okay overall. Totally worth it. "

"Concierge asked us if we wanted to upgrade our room to an ocean view but we Love staying on the first floorm very easy to get to everything this way. We have stayed at this hotel multiple times and love it here. Pool is great. There is a small beach you can go too (not much there but still nice with a bar and beach chairs) The staff is amazing. Miguel is our faborite bartender and Gustavo was amazing at making out check out experience and quick and easy process. The rest of the staff, waiters, hostesses, maid, concierge, etc are always fabulous and willing to help you with a smile. Would absolutely recommend. Also we love how close it is to 5th avenue!!!!!"

"So convenient pretty secure and welcomed environment, everything for your departure going relax is here, loved stayed here, specially their gym and spa as well their excellent restaurants, defined I will return."

"Very clean. Excellent staff and service. Can’t wait to go back."

"Room was nice, although we were delayed on check in due to it not being ready. Housekeeping missed getting to our room 2 of the days we were there despite us being out if the room for 7 hours during the day. The pools were decent, staff were pleadant and helpful. Buffet was okay, but nothjnv to rave about. Dinner meals were good "

"Amazing, clean, friendly fun"