Search Cottages in New Haven

"We booked a two queen room, they said we booked a king. They said the problem was we booked thru third party and their descriptions are different. I had my reservation proof, they didn’t care. A call to a manager at home gave them permission to give us the correct room but we had to pay more. When we got to our room we were already worried because the hallway carpet was extremely dirty. The room was the same. The blinds were broken so anyone outside could see in. There was another door that exited to the back that seemed unsafe. The heating/air conditioner control was broken off the wall, and several lamp shades were torn. Dirty food stains on the tv stand. We did not stay. Thankfully our third party reimbursed us 100%."

"BREAKFAST WAS A JOKE!!!!! Yogurt frozen muffins frozen Had cereal but NO MILK!!! A line of 10 people for 1 waffle maker NOT WOTH THE HEADACHE!!!!!"

"Beautiful room"

"convenient Parking, very comfortable beds, clean bathrooms. Updated rugs"

"I have never been in such a horrible filthy unprofessional hotel. Everything was horrible filthy and totally unacceptable Could not check in on time Personnel at front desk were rude, chatted with each other ignoring the guests waiting in line. They also had signs in plain view of patrons that should not have been displayed. They had conversations with cleaning staff that were also inappropriate for patrons to hear. Rooms were filthy: Floors were sticky Furniture dirty Bedding smelled Bathroom not cleaned well Cooling system smelled nasty when it was on Microwave, refrigerator and coffee units were not clean Free complimentary breakfast was disgusting. I took pictures in case somebody wanted to see what the room looked disgusting I am requesting a full refund for this stay!"

"Our room was noisy, police sirens every 5 minutes through the night combined with a broken air vent, the motor was making very loud screeching noises. We requested service and nothing was done about it. The area (Yale) is a true eye opening experience that was unexpected. We were approached by beggars for money to buy alcohol within 15 seconds of walking out of the hotel, the public transit (across the street) is dirty and trash on the street everywhere. Making a change in the community starts at home Yale administrators and students! How do you walk outside and don’t see that action even a very small one can brighten the day and start a better future in your own neighborhood! I was appalled by the neglect and obvious blind eye to the need in this area! I didn’t sleep but briefly after I bought earplugs at the CVS where even chocolate and toothpaste were under locked plastic cases. I feel spoiled in New Orleans and never thought I’d ever say this. The best part of our stay were the maid service, they are amazing, sweet, attentive and should be paid a fortune for the excellent etiquette of service and job they do every day! I would not return to this area or hotel since good sleep is my way to start a great new day."

"I liked everything. It was clean. I loved the room with the beautiful kitchen area. Dishwasher, full size fridge, dishes, plates, utensils,etc."

"Staff and breakfast"

"Service 0 points"