Playa del Carmen Punta Esmeralda Beach Hotels

"everything about the trip was amazing. The room, the services. The resort exceeded my expectations, so much to do. All the staff there were kind and caring. Will definitely come back."

"We loved our experience here. The resort was newly renovated, rooms were modern and well maintained. Enjoyed the buffet, really enjoyed the Mexican food (tamales, plantain, etc. ) and LOVED the make-your-own chievche bar (so fresh). The bartenders at the Le Fleur/Steakhouse were incredible (such high quality personalized cocktails and an unexpected show) these bartenders really made it a one of kind experience. The riviara hotel part is still under construction but it didn't effect our experience much. Really appreciated the hotel trams that drove you directly to your hotel rooms from the lobby or beach. The beach was a little eroded and a bit seaweedy but we still had a great time lounging by the beach. 100% would be excited to go back. "

"We had an amazing time! Excellent customer service, clean, great location, amenities and entertainment were great. The only thing I would say that needs enhancing … pillows are uncomfortable, they won’t let you take your food to your room(outside restaurants) and wet bar doesn’t have a good selection for people that don’t drink beer. However, we would definitely come back again! "

"Excellent food and clean beautiful rooms. Helpful and kind staff. Great family vacation."

"Staff was kind and attentive. Room very clean and big"

"I stayed solo at Ocean Riviera Paradise All Inclusive in December, and it was one of the best all-inclusive experiences I’ve had. The resort delivered an excellent blend of comfort, service, and amenities that made my trip memorable. 🏖️ Clean, Comfortable Room My room was consistently spotless, well kept, and exactly what I needed after long days exploring the resort and the surrounding area. The restful space definitely enhanced my overall experience. Guest feedback also highlights cleanliness as one of the resort’s strong points. 😊 Exceptional Staff & Service The staff were friendly, professional, and genuinely attentive from check-in throughout my stay. Whether at the pool bars, restaurants, or around the property, team members made the resort feel welcoming and well managed. Many reviews similarly praise the staff’s helpfulness and positive attitude. 🍽️ Amenities & Dining Variety There’s a wide array of restaurants, bars, and lounges on site, which kept meals enjoyable and varied. The property’s multiple outdoor pools, beachfront access, and diverse amenities (including water park access, arcades, and spa services) offered plenty to do without leaving the resort. 🌟 Overall Experience As a solo traveler, I appreciated the mix of relaxation and activity the resort offers — from peaceful spaces to lively pool areas. The clean accommodations, attentive staff, and variety of facilities stood out the most and made this a 5-star getaway worth recommending."

"The staff was awesome"

"It was a wonderful vacation! The food was excellent, varied every day, catering to all tastes and cuisines! The staff was attentive! The room cleaning was superb. The grounds were beautiful and well-maintained! The sea and beach were also great, though there were some rocks at the entrance to the water that were a bit uncomfortable. Otherwise, everything was perfect! I would definitely come back!"

"Excellent location and food also very authentic and local feel"