“Excellent location, 5-10 min walk to lots of attractions.Spotlessly clean, suprisingly quiet. Perfect for three adults. Bed v comfortable, bathroom v clean.
Felt safe, our contact Kara was v helpful via Whatsapp as my phone not great.
Finally it had been a few years since visiting this area of London and I felt safe walking about as plenty of police and security about.
Highly recommend Spoons on Leicester Square,the Italian Restaurant below the appartment.My wife,daughter and I visited the KU……
“That's the most stunning and amazing hotel I have ever stayed in so far. The hotel itself is a sight seeing spot with rich history. The staff are so kind and considerate. I can't even describe more about how amazing this hotel is. But one thing is certain as the value of the hotel said -- arrive as a guest, leave as a friend and return as family.”
“Absolutely amazing people and service. The Italian designers feel penetrates the entire buildings which used to be a church. Love the experience. Again, employees are so friendly and nice! Totally happy ”
“An well quipped boutique hotel at city center London. Rooms are fairly spacious, staff are really nice and helpful. Location is great, 5mins walk to Convent garden, China Town, Strand, Charing cross etc. Will definitely consider to stay here next time.”
“Excellent service, best location, 4 mins walk from the underground and shopping area and next to the theatre. The interior design of the loddy, room and everywhere is amazing, you can find new detialing everyday. The room is comfortable as well. I will stay here in the next London trip.”
“Receptionists and other staff are friendly. The decoration is good except the ventilation of the bathroom is poor. Location of the hotel is good. You can get there by metro easily and may find many restaurants nearby.”
“Hotel location was very convenient. However, the room is quiet noisy, emergency vehicles, and drunken people on the street. Dated room facilities, freeze not cold, hard to turn on the tap.”
“staff are helpful, especially Geogria, we were first assigned to a room far away from elevators and we requested for change, Geogria helped us to manage to change to a room closer. The location of the hotel is good, breakfast has limited choices but still fine. ”
"I'm very concerned with the sleeping quality that I can get in a hotel so this hotel is between 3 to 4 out of 5 for me. The bedding is very comfortable and the room is very decent and clean. The only downside is that the wall and door are really too thin, and that the hotel is busy with people in and out. The door when closed would create a loud noise capable of waking everyone up. You can hear the music and conversation of the adjacent room easily.
Also, the cleansing staff, although having done a great job in cleaning, was really creating loud noise when they clean (including slamming the door of the cleaning room). Despite putting up "do not disturb" sign outside my room, the staff knocked on my door at 9:20a.m. just to confirm if I need housekeeping service. This is simply too annoying and stressful for a quiet enjoyment of the room."
"The bed is very comfortable. Is a highlight of the hotel. Also location wise is perfect for people travelling to the airport too. The only thing was the hot water either super hot or none. Is hard to adjust for the shower to a suitable temperature for a shower. "