10/10 Excellent
Lisa
27 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities
Lisa
Stayed 2 nights in Dec 2025
IXUM
3.0 star property
Choose dates to view prices
Photo gallery for IXUM
Located close to Mercado 28 and Puerto Cancun Marina Town Center, IXUM provides a garden, an outdoor entertainment area and a restaurant. In addition to a bar, guests can connect to free in-room WiFi.
VIP Access
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
- Pool
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Housekeeping
The current price is HK$1,041
HK$1,041
HK$1,297 total
includes taxes & fees
21 Mar - 22 Mar
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Room options
Check availability for these dates
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Exclusive Suite, Garden View
Exclusive Suite, Garden View
Highlights
Deck/patio
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
- Garden view
- 472 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed and 2 Single Sofa Beds
View all photos for Exclusive Double Room
Exclusive Double Room
Highlights
Deck/patio
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
- Garden view
- 264 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Exclusive Villa, Garden View
Exclusive Villa, Garden View
Highlights
Deck/patio
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
- Garden view
- 1475 sq ft
- 4 bedrooms
- Sleeps 10
- 4 King Beds and 4 Single Sofa Beds
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About the area
Located in Downtown Cancun, a neighbourhood in Cancun, IXUM is in the entertainment district. Mercado 28 and Puerto Cancun Marina Town Center are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. Forum Beach and La Isla Shopping Mall are two other places to visit that come recommended. Visit our Cancun travel guide
Avenida Carlos Nader 109, Cancun, QROO, 77500
What's nearby
Benito Juarez Municipal Building3 min walk - 0.3 km- Las Palapas Park6 min walk - 0.6 km
- Plaza 2814 min walk - 1.2 km
- Mercado 2815 min walk - 1.3 km
- Plaza Las Americas18 min walk - 1.5 km
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.)28 min drive
Restaurants
- 11:11 Club5 min walk
- Taqueria El Poblano4 min walk
- Ritual Café & Boutique1 min walk
- Onesto Café2 min walk
- El Polilla1 min walk
About this property
IXUM
Hotel near Puerto Cancun Marina Town Center
Located close to Mercado 28 and Playa Tortugas, IXUM provides a garden, an outdoor entertainment area and a restaurant. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
- An outdoor pool
- Coffee/tea in reception
Room features
All guest rooms at IXUM have comforts, such as private pools and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
- Showers, hairdryers and shampoo
- 50-inch flat-screen TVs with cable channels
- Decks/patios, separate sitting areas and free infant beds
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Property amenities
Internet
- Available in all rooms: Free WiFi
Parking and transport
- Free offsite parking within 100 metres
Food and drink
- A restaurant
- Coffee and tea in common areas
Restaurants on site
- Ixum
Things to do
- Outdoor pool
Family friendly
- In-room cot
- Outdoor pool
- Private pool
Conveniences
- Limited-hour front desk
Guest services
- Housekeeping (daily)
Outdoors
- Garden
- Outdoor entertainment area
Accessibility
- No lift
More
- Communal living room
- Designated smoking areas
Room amenities
Bedroom
- Free cot
- Premium bedding
Bathroom
- Hair dryer
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Entertainment
- 50-inch flat-screen TV with cable channels
- Private pool
More
- Air conditioning
- Ceiling fan
- Desk
- Laptop workspace
- Safe
- Separate sitting area
Policies
Check-in
Check-in start time: 10:00 AM; check-in end time: 8:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Property is also known as
IXUM Hotel
IXUM Cancun
IXUM Hotel Cancun
Frequently asked questions
Does IXUM have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at IXUM?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at IXUM on 21 Mar 2026 start from HK$1,041, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is IXUM pet-friendly?
No, pets are not allowed at this property.
How much is parking at IXUM?
There is free parking nearby.
What time is check-in at IXUM?
Check-in start time: 10:00 AM; check-in end time: 8:00 PM. After-hours check-in is not available.
What time is check-out at IXUM?
Checkout is at noon.
Where is IXUM located?
Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Mercado 28 and Puerto Cancun Marina Town Center. Playa Tortugas and Langosta Beach are also within 6 mi (10 km).
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Reviews
IXUM Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.8
Amenities
9.8
Staff & service
9.6
Property conditions & facilities
Rating 10 - Excellent. 9 out of 12 reviews
10 - Excellent
9
Rating 8 - Good. 2 out of 12 reviews
8 - Good
2
Rating 6 - Okay. 1 out of 12 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 12 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 12 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Marc Beliard
18 Jul 2025
Liked: Cleanliness, staff & service, property conditions & facilities
I would like to coming back again
Marc Beliard
Stayed 5 nights in Jul 2025
10/10 Excellent
Rebecca
24 Aug 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nest in the middle of Cancun
Staying at Ixum for the night was a treat! Lorea and all the staff were kind, present, eager to make this experience an unforgettable one! The food (and the dirty horchata) was incredible. I had to walk to take the bus, but my GPS was out of control and brought me back to the hotel after 25 minutes walk under the sun. They drove me to the bus station. Will definitely go back asap!
Rebecca
Stayed 1 night in Aug 2025
10/10 Excellent
Mingxin
17 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
We were so lucky ends up booking this hotel as is as a hidden treasure in Cancun area and the owner is super flexible and helpful during our stay. Highly recommended!
Mingxin
Stayed 1 night in Feb 2026
6/10 Okay
Hsuan Ran
3 Oct 2025
Liked: Staff & service, property conditions & facilities, room comfort
酒店熱水不足 希望可以有更多熱水 如果酒店包含早餐更佳
Hsuan Ran
Stayed 3 nights in Sep 2025
10/10 Excellent
Lisa-Marie
30 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben 3 Nächte im Hotel verbracht und es hat unsere Erwartungen übertroffen! Das Hotel ist super schön und sehr Detail verliebt gestaltet. Die Zimmer sind geräumig, sehr sauber und der Pool ist ein zusätzliches Plus. Das Essen ist extrem lecker! Wir haben jeden Tag im Hotel gefrühstückt und immer etwas anderes probiert, und jedes Gericht war sehr besonders, frisch und liebevoll zubereitet. Auch das Abendessen war sehr gut, und am Wochenende gibt es Live Musik was die Atmosphäre noch besonderer macht. Das Beste am Hotel ist das Personal! Alle sind sooo freundlich und haben sich sehr viel Mühe gegeben, uns einen unvergesslichen Aufenthalt zu bereiten. Wir haben uns sehr wohl gefühlt. Die Gegend ist sicher, man kann an der Straße parken und es gibt fußläufig ein paar Restaurants und Cafés. Mit dem Uber ist man aber auch schnell und günstig an allen anderen wichtigen Orten. Wir können das Hotel wirklich jedem empfehlen, der nicht den klassischen “Cancun-Resort-Urlaub” sucht sondern lieber individueller reisen möchte! :)
Lisa-Marie
Stayed 3 nights in Sep 2025
10/10 Excellent
Sebastian
11 Aug 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, la comida deliciosa
Sebastian
Stayed 3 nights in Aug 2025
8/10 Good
Lee
1 Nov 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Lee
Stayed 1 night in Oct 2025