「We were checked into an accessible room. When we came back from dinner we took our shoes off and our socks were soaking wet and we could smell mold. The carpeting from the air conditioner to the bed was soaking wet. They moved us to another room but the shower chair from the other room did not fit. We had to turn it sideways and it was difficult to get in and out of the shower. I'm requesting a credit for the stressful beginning to our stay. I thought the rooms were inspected before checking in...
「We were checked into an accessible room. When we came back from dinner we took our shoes off and our socks were soaking wet and we could smell mold. The carpeting from the air conditioner to the bed was soaking wet. They moved us to another room but the shower chair from the other room did not fit. We had to turn it sideways and it was difficult to get in and out of the shower. I'm requesting a credit for the stressful beginning to our stay. I thought the rooms were inspected before checking in...
Kathleen