Hakone Hakone Open Air Museum Hotels

"Perfect relaxing stay. Staff were exceptionally kind and accommodating. Naia at Mitsuki was very knowledgeable and made each meal a wonderful experience. The clothing and environment was immaculate but welcoming. We would definitely come back. "

"Gorgeous! "

" It was beautiful it had a lot of places to visit. The hotel itself was traditional modern, had a private spring water and you can have your traditional outfit. "

"One of the best hotels I have stayed at in terms of overall experience. I honestly "

"Staff and service is incredible, onsens are serene and wonderful, food is plentiful and outstanding. A fabulous place to unwind. "

"An incredible stay - perfect!"

"Breakfast was very good, very organized. Good options. "

"This is an elegant and family oriented place. Everyone is so professional and attentive. The vibe is kind and relaxed. The food is delicious and the amenities are incredible. This Ryokan is beautiful. I suggest you get the big room with its own Onsen. It’s totally worth it. And if you have tattoos they are totally fine with it. Excellent experience. "

"Exceptional! We couldn’t have asked for a better experience & hospitality from the Nazuna Staff. From check-in and accommodations, everything was seamless. The private rooms are very spacious with plenty of walking space but the best part was the Onsen. You just can’t go back to public anymore. Breakfast & Dinner was amazing. We did not feel rushed during both meals, the Chefs and staff explained everything throughout the course. If you’re looking for an Onsen for the first time. This is the spot! Look no further."