Tokyo Imperial Palace East Gardens Hotels

"Staff is very kind."

"One of our companions was injured. We were touched by staff’s gentleness and efficiency in helping us to navigate the hotel, smooth check in, and even special arrangements to allow special vehicle pick up to the airport. They were understanding and kind in their services. Great job. Thank you. Of course the uncountable retail outlets, restaurants are a big plus, "

"Great location, plenty of shops across the street and adjacent to this hotel. Smaller room was clean and organized but had a comfortable double bed. Bathroom was functional but basic. Only stayed one night at a reasonable rate. All staff were professional and courteous. Starbucks next door for added convenience, too. Would recommend for a short stay "

"Loved the fact so many delightful little touches had been thought about. Made our first night in Tokyo very special indeed. The absolute relief when the kind girl at reception offered immediately to look after it snowboard bag was huge! The breakfast the following day was equally wonderful and the staff and place all made us wish we were staying longer. A marvellous option for Tokyo and perfectly placed for the station and shinkansen"

"room is more space good location easy to find food and public transportation"

"Perfect location near shopping, train station, and eateries. More quiet location wise yet close to everything. "

"Lovely. Kind staff."

"Rooms are small but cozy"

"Our entire experience with this hotel was phenomenal. The rooms were clean and the staff was extremely polite and helpful. Will come back here again"