La Isla hotels in Cancun

"Great location for Terminal 1 but not walkable to get to the other terminals. Overall it’s fine. Comfortable, and relatively quiet (unless you happen to be near noisy neighbors, as I was)"

"Clean super friendly highly recommended "

"The whole place is clean and beautiful, most of the staff is helpful and very friendly. The people trying to constantly sell you the package upgrade are VERY friendly. The food is Mid at best, if you want a good pastry forget about it. The pool is beautiful, and the water park looks fun but it all closes at 5pm so it's hard to enjoy if you are doing any excursions or tourism. But if you have any issues, booking schedules, dinner reservations or anything else, good luck. Noone knows what's going on, we were bounced around for hours going in circles being told to do one thing tomorrow to fix it, just to me told tomorrow... No that can't be done! However, they have no issues trying to sell you on the idea of spending 10's of thousands of dollars. On their "world class" resort. That in reality is not better than any cruise ship I've been on."

"was escorted off the premises the first day because my girlfriend and I had an argument - security was pathetic as I told them I had no where to go and did not know Mexico and they did not care - Mexico will never see me again ! PATHETIC "

"Purchased a garden view room, I am pleased I did not choose the beach view, as the beach was not particularly appealing. The shoreline had a significant amount of seaweed, and there was limited space for swimming in clear water. The lively party atmosphere met expectations and was enjoyable. However, for a first-time visitor to the resort, I believe incorporating activities geared to new visitors would enhance stays. The resort is the oldest property in Cancun and could benefit from some updates, as the rooms feel outdated. The bathroom lighting is inadequate for grooming tasks. Although the shower has an attractive design, the drain placement causes water to pool and sometimes overflow onto the bathroom floor. During a stay at Temptation Resort in the Dominican Republic—which was a positive experience—I found its design to set a high standard, especially with features like stained glass bathroom silhouette windows. The layout of the resort can be somewhat confusing at first, requiring some time to familiarize with the grounds. The pool closes at 6 PM, which I would prefer to be extended. This was our anniversary the resort presented with a bottle of champagne and nice sash around the bed, cute. Over all the experience was good and would go back to trial again but the resort really sells on a life style rather than a vacation or party. On the first trip not sure if ready to commit to a life style rather than a vacation that is fun and upbeat. "

"Easy access to amenities, friendly staff, restaurants nearby."

"The staff were really helpful and always made sure we had what we needed, which made a big difference. The hotel being right on the beach was super convenient, just steps away from the water and such a nice view."

"Staff was excellent. Food was great for a resort , plenty of options to pick from. Very clean. Only things we noticed that were more on the negative side was the drinks were pretty watered down and the rooms are quite dated. But overall for the price we paid we definitely recommend this resort . 8.5/10"

"Perfect vacation. Junior suite with ocean view was fantastic. The service was great. The food was good. Gym was awesome with great views, a lot of equipment options, and bottled water. "