Cancun María Desatadora de Nudos Sanctuary Hotels

"I enjoyed my stay at the property. The room was in a good condition and cleaned daily by the staff. Plenty of parking. The location is great. Very quiet but also close to restaurants, a laundry, 2 pharmacies, etc. all within 5 to 10 minutes walking."

"The hotel is very updated , the room was clean and everything was good."

"From the moment we arrived, this hotel completely exceeded our expectations. The room was not only beautiful and impeccably clean, but it also had a warm, welcoming vibe that made us feel instantly at home. The design and comfort alone would earn five stars — but it was the people here who truly made our stay unforgettable. During our time in Cancún, we faced some unexpected and difficult events. The staff went above and beyond to support us — showing real compassion, patience, and generosity. They didn’t just do their job, they genuinely cared. Whether it was helping us navigate a tricky situation, checking in to see if we were okay, or simply making sure we had what we needed — they treated us like family, not just guests. Every detail, from the peaceful atmosphere to the thoughtful service, reflected a level of care that’s rare to find. I can’t thank them enough for everything they did for us. This place didn’t just give us a place to sleep — it gave us a sense of safety and kindness when we needed it most. And not to mention, the view from our room was on another level. Though we didn’t face the sea, the massive bay window behind our bed framed the most stunning west-facing sunset I’ve ever seen. If you’re considering coming to Cancún, don’t even bother looking at the all-inclusive resorts — if you want a real, authentic experience and the most beautiful view of the city, this is the one. Highly, highly recommended."

"Excellent costumer sevice, although shared toilets and bathing rooms, they are sparkling clean when I was there. The breakfast is delicious. Nice comfortable space if.you have to wait there after checkout. "

"There's nothing i didn't like we love everything about that place cleanest,quiet relaxing nice pool area nice security good accommodation lovely lovely place highly recommend if you are looking for peace and quiet and not far from airport or shopping very convenient "

"Super friendly "