Joaquín Zetina Gasca hotels from HK$244

"The staff was phenomenal, and the food was fantastic."

"Spa was relaxing. And we had partial views of the bay as well as the beach. "

"Was very good would definitely go there again "

"Visited to celebrate our anniversary and left thoroughly underwhelmed. The property is old and carries a persistent musty smell throughout. Our room had visible molds on the white curtains, closet were very musty, room was persistently humid, with slippery floors and an air conditioning unit that simply didn’t work. Mind you we actually booked Excellence Exclusive Club, which I’d strongly advise against. The only real difference is access to one additional restaurant and bar. The exclusive pool is ironically worse than the main pool, and there’s no pool bar — which defeats the purpose entirely. The beach was poorly maintained and had an unpleasant odor that made it difficult to enjoy. A real shame for a beach resort. Also we there were vendors who were trying to sell stuffs at the beach. Food across the property was mediocre at best — I’d rate most dining options 4 to 5 out of 10. The one exception was Spice Asian Cuisine, which was genuinely good and deserves an 8/10. We specifically mentioned we were celebrating our anniversary. The “special treatment” amounted to a banner on the door, two roses, and a card at dinner. No personal touch, no effort — just a token gesture. The staff were friendly, and that’s the nicest thing I can say. We came here to try something different. We won’t be coming back"

"Nos gustó mucho el hotel , quizás el check in pudo ser un poco más amigable , no dan nada en papel y eso es algo que nos gusta , odiamos andar scaneando todo el tiempo con el celular . "

"Rooms were clean, staff were amazing, a bit on the older side but all around great"

"Resort is nice! Stuff are very nice and helpful! Family-friendly place. Pools are nice! Food is ok. I would really recommend to clean a rooms a bit more- doors, bath tub, floor in the bathroom, sink. Also- not a single show in a whole week! Karaokes- almost every day🙈. "

"Pool was fine. Dinner reservations are a disaster. Unable to get reservations anywhere. They don't have the capacity at the restaurants for all the guests so you are just forced to eat the buffett food majority of the times. "

"Spa is too big to walk around, Masuse are not to experience. I get massage a lot I can tell. Pool experienced it’s okay. I wish, all members can access all the pool site. If you are not a member you can’t be on that certain pool. I got talked to for sitting on members pool bench. I still appreciate their kindness and how hard they work, the staff."