「Oom Bubble Boutique is gorgeous and unique. Despite our late evening arrival, we received a warm welcome from Gabriella and quick tour to get our bearings. The front desk were extremely responsive to our WhatsApp messages throughout our stay. The bubbles are simple and stylish, with a tucked away toilet and both a bath and very comfortable bed in which to enjoy the night sky. We slept really well, serenaded by the jungle symphony. After a delicious breakfast, we enjoyed an amazing massage...
「La atención fue muy buena, el servicio excelente. Podrían mejorar un poco las habitaciones, camas y ropa de cama. La alberca es diferente a la de la imagen. Le falta un poco de mantenimiento. Comida excelente el desayuno incluido muy completo y rico. Un lugar bello para observar fauna y las estrellas. Gracias por aceptarme con mi perrito.」
「We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...
「Alma Maya is one of most unique places I have ever stayed at. There is an aura of tranquility and a special atmosphere that permeates the property. My husband and I just returned from our 5 day stay, and it was amazing. The private cenote is beautiful, the domes are wonderful to stay in, with complete privacy and cloud-like beds. The food is fresh and so unique - regional recipes and ingredients are used with a real flair. Off-site trips and on-site massages were arranged for us. But it is the...
「Nos gustaron mucho las instalaciones, las albercas, bares y restaurantes muy bien. Buena comida y variedad de bebidas.
Cómo consejo, debería de mejorar el servicio al cliente ya que algunos de los que trabajan son indiferentes, pero otros, cómo los que estaban en el bar de los columpios, excelente atención. Gracias por todo.」
「Everything was excellent, staff great service , food is delicious and the hotel is beautiful room clean and always fresh. I think the only problem was our safe, but that was about it, we loved the service from Jose from the sunrise bar and Luis from the pool bar. Luis from hibachi did a great job as well. Honestly the entire staff was great made us feel pampered all our stay.」
「The support staff is what makes a resort great, and the Grand Residences has an abundance of this human resource. Special thanks to Jane M. and Horacio B. for making our vacation enjoyable and memorable. See you both next time.」
「This place was amazing. The staff were incredibly accommodating & welcoming. Room was clean and very comfortable! We enjoyed our stay here. Seek out Edgar for your VIP services. He was wonderful!」
「Este es un hotel en medio de la selva perfecto para aventureros y amantes de la naturaleza. En general fue una estancia muy agradable, la habitación muy cómoda y limpia. Los anfitriones desde el minuto 1 tienen una atención de primera, en cuanto al cenote es muy grande y bonito, tiene una tirolesa y también puedes hacer clavados no tiene límite de tiempo y puedes nadar de noche con las estrellas en su máxima expresión, sin dudas una experiencia increíble, sin embargo no cuenta con servicio de...