Leona Vicario hotels from HK$250

"The pool"

"I was very pleased with my room, the staff ,and the amenities. Staff was kind and helpful. BEAUTIFUL property. I will definitely return and recommend."

"Staff was absolutely amazing!"

"they had everything we needed when we needed it!"

"Great rooms, beautiful property, excellent service, and wonderful restaurants. Definitely will visit again soon."

"Wonderful trip in the el beso building at ocean riviera. Our room was outstanding and adding the privilege membership was well worth it. Our butler/host, Ariz, was incredible and set up our reservations (even managed to get us in to the tepanyaki restaurant one night when the place was full and no reservations were available!) Between Ariz and Angel we were so well taken care of - highly recommend them both and this resort!"

"Nice resort, newly built and nice design. Rooms were nice, views were beautiful, restaurants were all good aside from Hunters and Rio. The staff were extremely attentive, the service was excellent. The beach was very poor, it is located next to mangroves so it smelled bad and the water was dark brown and filled with seaweed all week. From discussions with locals, the beach is always like that which is unfortunate. The beach was also closed one day due to crocodiles that inhabit the area. More lunch options would have been nice, the food trucks are a good idea but there were consistently long lineups."

"My experience at Riu Palace Riviera Maya was extremely disappointing and did not meet expectations. The food quality was consistently poor. Most meals were bland or unappetizing, and we found ourselves skipping meals throughout our stay. Breakfast was the only acceptable option, though still average. We upgraded to the “Elite” level expecting an enhanced experience; however, the only noticeable benefit was access to higher-quality liquor. The designated “Elite” pool lacked food service, entertainment, and overall atmosphere, while the standard pool offered a much more engaging experience. This discrepancy made the upgrade feel unjustified. The beach conditions were also subpar, with significant amounts of seaweed that appeared to be minimally maintained by the resort. Additionally, pricing and service issues further impacted our stay. When inquiring about extending one night, we were quoted $1,000—equivalent to the cost of our five-night stay. After booking externally, a minor reservation error (one guest instead of two) resulted in a proposed $600 charge to add a second person. Resolving this took approximately four hours. During this time, front desk staff displayed unprofessional behavior, including laughing and pointing, which was inappropriate. Overall, this resort did not provide the quality or service expected. I would not recommend staying here."

"Loved it"