「This property is amazing. As we all know, management takes the best pictures to promote the property. I can assure you the place is actually like the pictures. Excellent place for couples and families. My wife and I stayed on the adult side only and it was fantastic.」
「Let me start by saying that if it wasn't for the staff, I’d give Azul 2 stars. My husband and I were returning guests from 2021, expecting an improved post-pandemic experience, but our loyalty wasn't even acknowledged.
First, the liquor request runaround was completely unnecessary. Before arriving, I coordinated with the resort (Janice) regarding liquor lists, pricing, and the spa menu. I was told my request for Hennessy VS would be handled upon check-in. It was not. Staff sent us hunting...
「The overall of the hotel is very good. They have a team of very friendly staffs and you will enjoy the stay there with them. The hotel is just in front of the beach that after you breakfast, you can immediately walk into the beach in seconds to enjoy the sun.」
「My husband and I were there celebrating our 20th wedding anniversary. We could not be more pleased with our overall experience. From the moment we walked into the resort, everyone was so polite and helpful. We cannot say enough nice things about the staff. We had the team of Melisia and Chantae assisting us with reservations and such. They were amazing. We will ask for them when we go back.
The room was very nice and had an amazing view. Housekeeping kept us very well supplied with towels as...
「If accommodation is all you need...then this is the place for you. Except for the security personnel on the beach, no one else acknowledges you unless you ask.」
「Personally I didn’t like those spiral stairs for an elderly lady I found those medals stairs an accident waiting to happen.i was extremely careful with them and couldn’t wait to move to a less dangerous accommodation. I voiced my concerns yet the staff didn’t take notice even with the walking cane .. so I just managed. Other than that I was fine with the accommodations」
「I like the room it was amazing. Housekeeping was on time and done in a profesional was and the staff was friendly. What i didn't like -- was staff heading to the buffet to get food during service. The staff in the dining room was very nice, but please let the staff wait until guests eat or grab food from the kitchen.」