泰恩-威爾郡酒店，泰恩-威爾郡平住宿優惠推介

「I am going to celebrate my husband's wedding. The hotel is cosy and unique, it has a nice restaurant where we had dinner and breakfast during our stay, and a small library bar where you can chill with friends. The room is spacious and warm, we love this hotel.」

「Very nice property. Gracious staff 」

「選擇不多。」

「Everything was great except the shower. We experienced an exceptionally warm day and wanted to cool down. The problem was it was like taking a shower under a tap. Low volume, no pressure.」

「No prior notice for “no spa nor massage” from Saturday to Monday. 」

「With the provision of a very good kitchen inside the apartment, unfortunately no dining table and chairs were provided. So my family members and I had to stand during eating. Such situation is considered very undesirable.」

「Good location. Lovely design to the room. Huge and comfortable bed… nice view of the Tyne… nice details like free soft drinks in the mini-bar… We were very happy.」

「Well positioned on the river, convenient location.」

「We arrived in the hotel early and left our luggages to the hotel staff. When we got back our luggage in the evening, one of the suitcases was apparently damaged. The staff tried to fixed it twice but failed. I was promised to be given at least a letter confirming the damage so that I could send it our insurer, and that the hotel would give us membership points as a compensation. The manager also said he would check the cctv and come back to us. However, nothing happened until we chased for an...

「是的」

「Especially liked the use of the spa. Breakfast was good and found it easy to park.」