Okaya 4 Stars Hotels

"The hotel has everything you need, great staff and amazing location to explore Matsumoto!"

"It's a very comfortable facility, although the hotel looks old. "

"A real honor to be able to experience this ryokan ! The room had a private Onsen which was already full and ready for us to use when we arrived. Everything was clean and comfortable The food and breakfast also very delicious So lucky we got to stay here during our trip and we experienced Narai Juku before all tourists came to sight see . Certainly a highlight"

"清潔でとても静か　スタッフさんはチェックイン時は割と事務的な対応でちょっと寂しかった。漫画がいっぱいあってあきなかった。"

"An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids."

"Unique and wonderful place. Outstanding service."

"This is a great escape from the city and offers many options for enjoying the area or if you have younger children, many play facilities are available. Staff is great as always at any Hoshino facility."

"A wonderful dinner was included in our stay. The chef came out to explain each dish. There is an outdoor bathtub that is amazing."

"A lovely property! The house and rooms are very clean and well maintained. We thoroughly enjoyed our stay and will definitely book this property again should we visit in future."

"I had a great stay, the host is super nice. Just Keep in mind that she does live downstairs so for people who want complete intimacy it might not be the right place but for me It was perfect. It felt like a homestay. The room was clean, large and cozy. The breakfast was delicious and homemade. 10/10"

"Excellent hotel"

"The staff are wonderful. Everyone worked so hard to make sure that our stay was great. We have a vegetarian and they went out of their way to make sure that he had special meals every time."