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"All good at hotel. Staff was great"

"Every time I stay, it is amazing. I absolutely love this hotel 10 out of 10."

"This property stood out as a great place to stay. The atrium lobby is bright and clean and a great place to gather. The breakfast was very good with alot of food options. Wonderful place to stay"

"Frequent key issues. No coffee, no toilet paper "

"Customer service was great until staff didn’t communicate properly about the parking and when told they made a error now she had to talk to other staff and I wanted a regular room they gave me a hearing accessible room when trying to change it I was given the run around thru Expedia and request wasn’t granted cause Expedia said they couldn’t get into contact with anyone and ask for a refund and repurchase the room like how is that a good option? Overall love the hotel and hope I get my refund for parking"

"Muy bueno el servicio lugar y ambiente"

"We did not have hot water (just above room temp was about as much as we could get for either shower) or even in our sink to wash our hands; I booked this hotel specifically for the hot tub and when we got on site it was caution taped off and not able to use. The room was cold even when we turned the heat up to 71/72 degrees. The TV remote did not work unless you were standing directly in front of the TV, you could not use it from the bed at all. We had breakfast at the iHOP and the staff there were very slow and very little acknowledgement to customers when they walk in the door even with staff standing/walking right by them (very cold, in my opinion), food was sub-par (meat came out cold, hashbrowns were not very good and the eggs were almost water-like runny). Unfortunately, we did not have time to wait to send back our food and ate it anyways. The only staff we interacted with was check in staff and she was very nice and quick with check in. I have zero complaints about the staff. The only issue I would have about direction from staff would be when she directed us to our room, she gave directions as if we knew the property (never stayed before) and when I asked about parking, she said to park anywhere. Again, I was asking about closest door to our entrance, elevator(s) or room. "

"Breakfast buffet not worth the price "

"Staff was friendly and knowledgeable. We appreciated the free shuttle offered by the hotel and used it three times during our stay. Rooms spacious and clean. Bed was very comfortable as well."