Big Bear Lake Castle Rock Trail Hotels

"I loved the room, I had booked a partial view of the lake, but they gave me a full view. Absolutely overjoyed with the balcony view!! Will definitely come again!"

"We were disappointed with our stay due to multiple problems. Check-in was super frustrating, we never received the expected text for mobile check-in, and when I got through on the phone they told me you can only check in through text. They can’t do it over the phone, which makes no sense in a mountain town where cell service is spotty. It took almost half an hour to get the text then go through their online system to finally get another text with the code. A creek was actively flowing directly through the parking lot and right through our assigned parking spot for the unit, creating hazardous and inconvenient conditions that made accessing our car difficult. The kitchen only had non-microwavable bowls with no other options if you wanted to microwave any food. Additionally, the unit was advertised to accommodate a fifth person with a futon, but instead we found only a bunk bed setup with a double on the bottom, offering no separate sleeping arrangement as shown in pictures. Also the pool from the pictures is located a 5-10 minute drive away towards the village where there is nonstop traffic in the winter. Overall, these issues combined to make the stay below expectations and we wouldn’t choose to book there again."

"Great location and value for small family!"

"Rob was an excellent host. His property is beautiful and had everything we needed. My kids loved the bunk beds as well as the hot tub. He was very easy to get in touch with if we needed anything. Would love to stay here again! "

"Management team was very responsive and helpful. Cabin looked clean and well maintained. "

"Amazing stay!So relaxing.Great communication as well."

"I love this place . Must rent close to everything. "

"I had to shovel three foot high snow 10 feet long to get to the front door. I also had to shovel another six feet to get to the stairs as well. Luckily I brought a shovel because if I hadn’t I couldn’t have gotten into the place. This was after being told the room wasn’t ready and was being worked on. Once inside it was a Time Machine back the 80s everything was extremely outdated. The only plus was location and view"

"The host was most welcoming and accommodating. The property was beautiful and well-kept. We had a wonderful and relaxing weekend. "