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“Quisiera agradecerle a todo el staff del Hotel la amabilidad la gentileza, el profesionalismo con que fuimos tratados regresaremos sin duda nos encantó todo el servicio. La comida a la playa. Las piscinas todo fue maravilloso regresaremos tan pronto abogamos. Gracias Paola en el restaurant los corales. Gracias a todos los muchachos que nos atendieron en los diferentes restaurantes, comimos delicioso y fuimos muy bien atendidos y la playa espectacular”

“I like that the hotel is all inclusive but the downside the food is terrible. Drinks are well shots or mix liqueurs. No name brand anything. Beach is the best part. Some of the staff act as if they are xenophobic. If you want to be drunk & eat whatever be my guest. This is not authentic Cancun. Tourist have really did a number to this city. All inclusive are everywhere in this city, honestly save your money & plan your stay accordingly.”

“Food is above average and good across the boards. Drinks are great. The staff is awesome especially Allen and the entertainment team. Great trip.”

“Our stay at the Grand Palladium in Cancun was unfortunately very disappointing. The biggest issue was that maintenance and repair work was taking place on the same floor as our room. The constant noise lasted for two days and completely disrupted what was supposed to be a relaxing vacation. When we complained and requested a room change, the staff insisted that no work was being done on our floor and said they had no rooms available because the hotel was overbooked. When I showed them pictures……

“服务员好热情有礼貌，主题餐馆吃品好，就是我住的房间多故障，还有我建议电视收费系统需要使用密码，我孩子按了几次收费。”