Universal Orlando Resort Disney's Boardwalk hotels

"Over 15 minutes for front desk to answer phone. Multiple tries and all different times of day "

"The hotel was great, finding the entrance while doing a car rental return was not the easiest. GPS was often leading to the wrong spot."

"False advertisement the waterslides were renovated, so we had no access to the water slides. However, the pool area was available. My room the lights weren't working. They were very low in dim. The bathroom was a mess. It was stains all over the toilet seat. It was a little Black footsteps on the bathroom floor."

"Easy check in close location to outdoor pool "

"Staff was polite and super attentive. Pool areas were a lot of fun and kept the kids busy. Only suggestion Is curtains in the rooms. They hav blinds, but exterior lights and light from cars shine through. Great value resort. Also used the shuttle service. "

"Be prepared to spend every Dollar you have inside the resort after you pay thousands to stay there. "

"Rooms are clean but there is no table ,chair,sofa etc. and this makes life harder sometimes especially if you want to work on your laptop . Shower has a a half glass cover so all restroom floor is becoming wet when you take a shower.. Housekeeping is being made every 3 days .. 15$/day auto parking fee is weird .."

"This hotel has everything. Amazing value for price. Free shuttles, lots of food and entertainment options. Huge food portions. Long walks to get to room :) "

"Front desk people are marvelous but the housekeeping staff ain’t it"