大伦敦婚庆酒店

“We stayed at the Malmaison London for one night yesterday and had a really positive experience overall. From the moment we arrived, we were greeted by Victor, who gave us a genuinely warm welcome. He provided all the information we needed for our stay, along with a parking permit for the Malmaison spaces, which was really helpful. We arrived earlier than planned as we were attending a wedding, and Victor kindly arranged an early check‑in for us. This made a big difference to our day and was……

“I stayed here a few months ago and I had hoped it had improved, however if anything it was worse. The bathrooms are something out the 1970s, the bath was marked with limescale and in the first room I was given the bath plug was almost impossible to get out and the bath was chipped. In that room the window was stuck open about 20cm and despite the efforts of a maintenance man it would not close. I asked for another room and despite being told that the hotel was full one was magically found. The……

“reasonably good”

“案内された部屋は綺麗であったが、洗面台の栓が開かず→水が流れず。 ホテルより、すぐには修理不可の為、部屋の変更打診あり。 変更後の部屋は、狭く設備も若干劣った。 部屋の清掃スタッフは洗面台の栓が壊れていることはわかっているはずであり、ホテルフロントとの連携が不十分と思える。”

“Thry need to improve themself”

“Terrible service, huge disappointment overall. ”