「Took an age to check in as only one person working. Tried to go for lunch in the brasserie while we waited to check in and were told there were only two people working so there would be a delay if we wanted to eat. There were only 4 people in the restaurant, so hardly busy. Not the standard of service I would expect from a Malmaison, so a little disappointing.」
「Took an age to check in as only one person working. Tried to go for lunch in the brasserie while we waited to check in and were told there were only two people working so there would be a delay if we wanted to eat. There were only 4 people in the restaurant, so hardly busy. Not the standard of service I would expect from a Malmaison, so a little disappointing.」
Russell