Akumal Hekab Be Biblioteca Hotels

"beautiful. great food. loved the water arobics each morning. great staff."

"There were no shops nearby. Few internal shops were really pricey. probably thats the way it is. Not a lot of stuff to do if you dont want to be in the swimming pool or beach. Food were same everyday. not a lot of changes in food. I thought the food will be a little different each day of the week. Drinks were great. "

"Staff was friendly, the shuttle service was fantastic. I wish they had more variety at the buffet. Also felt the bars always had constant lineups. Place was clean and service was excellent overall."

"Would highly recommend. We’ve stayed at many resorts in Mexico and this one exceeded our expectations. We wanted the higher end all inclusive feel but with more lush greenery. The staff was top notch and attentive to our every need - more than i was expecting but it was incredibly helpful. Every member of the staff would stop what they were doing to show us directions to a restaurant, give us tips on the area, etc. Every "

"Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a fabulous visit at Casa Dos Palmas. The home is comfortable, beautiful and quiet. The views and landscaping are gorgeous. The chef prepares sumptuous meals which are served gracefully. The caretaking is fantastic. One can find sun or shade at all times. A lovely stroll into "town" and the lovely sandy beach. Such a relaxing and beautiful way to spend a week!"

"Yes, host was really great and very responsive. I asked a lot questions and always replied promptly with an answer. The place is very beautiful and the pictures show an accurate expectation. We enjoyed are stay there very much and will miss it since we are now back in the snow and cold! "

"We wondered what it would look like it was everything the picture showed....accomodations were great...the service everyday was awesome. It was a quiet location...close to the cenote...although you pay to go in...the kids found where they could go snorkeling close by...it really was not beach access..but they made it work... property manager showed up next day was very informative....highly recommend this place ...slept 8 of us...loved having our own space."

"Casa Cascadas was fantastic! It comfortably slept our party of 8 people and was everything we could have hoped. Armando and Andrea were wonderful, kept the place clean, and made delicious meals. Property manager Rhett was also very helpful and directed us to some local sweet spots. Oh, and the view was great too!"

"Renters beware. Many of the amenities shown in the listing are not actually available to guests. While the host was responsive, checking in was frustrating, and by the second day we had to reach out again just to get new access information.There is nothing within walking distance. We ended up renting a car, and it was absolutely essential. The dishwasher was very dirty inside, which was disappointing since we rely on it to sanitize dishes for our children.The furnace leaked throughout our entire stay. We were even asked if someone could replace it during our visit. We reluctantly agreed, kept all of our belongings locked up, and ultimately no one came until the last day—when we returned to find a new boiler placed inside the home with no note or communication from the host.Beach access is public, not private as implied. The Kay Beach Club is nice, but everything costs extra, even towels. Only two beach towels were provided at the residence despite us clearly stating we were a family of five.There are trolleys within the resort, but wait times were long—often around 45 minutes. The main resort lobby is adults-only, which we were not told ahead of time and only discovered when we were rudely escorted out while simply asking about dinner options.There are other places to eat on the property, and while we often ended up being the only diners (which was pleasant), we were eaten alive by bugs.Overall: do your homework and plan accordingly."