希利亞德貝斯特韋斯特酒店住宿 | 熱門酒店限時優惠可低至 HK$741

「These reviews are always what I look at first, so I will extend the favour.... We stayed in room 212. The room was spacious and clean but the AC unit ran funny (like an inconsistent rev of the fan) and had a damp smell that lingered throughout the whole room. I think a simple filter change would fix that. The smell you didn't notice after a bit. It wasn't a dirty smell but noticable intinially. The bed was comfy and with the fan turned up a bit on the AC, there was no noise that woke us from the...

「Check in took over 30 minutes and we were not compensated for the delay on their system. It was very late when we checked in but I asked for the hours of the pool and breakfast and the attendant told us the hours for both. Come to find out in the morning that the pool was closed for construction and there was no mention of this or a sign stating so. Breakfast was lack luster as well as the room since it was very tight the two king size beds in the room. They did refund our second night since we...

「Pool was not open.」

「Great staff but lack luster accommodations.」

「99% of the reviews on here are lies. This place is DISGUSTING!!!! BED BUGS!!! the worst hotel I’ve ever been to. It isn’t disgusting. It is extremely disgusting. We moved to 2 different rooms. We requested a non smoking room. Both rooms had a stench of cigarettes and animal urine. The mattresses had bed bugs. And the staff was rude and refused to give us a refund. Expedia will also refuse to give you a refund if you book with this place. Check google reviews they are more accurate. Some fake one...