Nippon Travel Agency Ichinoki hotels

"Great customer service, clean and large bath, gorgeous view from the room, and delicious buffet morning and night. I wish I could come back soon! "

"Breakfast and dinners were excellent. All the staff were so friendly and helpful!"

"Excellent"

"A relaxing stay at this beautiful inn. I would strongly recommend this ryokan for others looking for great food and wonderful onsen!"

"excellent service with easy parking. very comfortable, clean and nice room. fast wifi, breakfast was delicious. Onsen is great with good outdoor option."

"Hotspring was very nice. I didnt stay due to the skiing aspect. But they are well equipped for it. Great quality of food for their breakfast and supper buffets. The staff were very kind even though i dont speak a lot of japanese. "

"Need to walk a distance. Room no air conditioning.. very stuffy."

"The hotel is situated up in the mountain and built right next to hill side. A great place to relax and just unwind closed to the nature. All the staff are very friendly and helpful. We were at the hotel ahead of the check in time and they were eager to safekeep our luggage while we ventured out for some sightseeings. The dinner and breakfast were served to us in a private room. Not only was the quality of food top notched, the dedicated staff who was served us was the epitome of Japanese hospitality. Despite our lack of Japanese, she did her best (with the help of a electronic translator) to explain the courses and made us feel very pampered and comfortable. The property and decor does look a bit tired and dated. But the services were impeccable and that more than made up for the somewhat outdated hardware. All in all, a very enjoyable experience. Highly recommended."

"The room was on the top floor overlooking the lake but the trees blocked most of the view. The size of the room was good and the bed was comfortable. It would have been good to have smaller pillows available in the room. I ended up rolling up a towel to make a smaller pillow. Meals were included in the stay and there was plenty of variety. Only real bummer is that I think I left my Prescription Progressive Glasses in the room and can't get anyone to pick up the phones & check!"