草津温泉独立经营

"很好"

"Average services, I rate both good and bad. Good is the inclusive meals (optional during booking), I was given a lot of quality food in a presentable traditional Japanese setting, but bad is that my booking includes 2 adults and 1 kid, the hotel told me I needed to pay extra for my kids staying (I had no choice so I paid) and tried to charge me other items like extra bed, extra meal for my kid (I rejected these). I hate how the hotel manage bookings and dishonesty as I had already paid my booking for 3 members in full but then got charged extra when I arrived without any email communication before I check-in, other major problem to the overall experience is that most of the staffs speak broken English and even not understand, I find it very difficult to communicate, also both indoor and outdoor onsen water is all dirty, the outdoor onsen water is not even hot."

"有台灣員工,語言非常方便"

"職員態度有禮，房間不算新但整潔，就座落在溫泉街旁，位置極佳。"

"房價與服務相等，有3個免費私人溫泉非常高質"

"服務人員親切，公共設施很棒，房間較為老舊但完整度ok"

"This is a amazing experience, that hotel is comfortable and nearby ski resorts and attractions, all staff is kindly and helpful!"

"It’s a very nice hot spring hotel with excellent location and services."